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Job summary

Main area
Rapid Response Ealing
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
222-ICS-472
Employer
West London NHS Trust
Employer type
NHS
Site
Clayponds Hospital
Town
London
Salary
£32,199 - £34,876 per annum pro rata inclusive of 15% HCAS
Salary period
Yearly
Closing
24/03/2026 23:59
Interview date
13/04/2026

Employer heading

West London NHS Trust logo

Band 4 Specialist Support Worker Intermediate Care

Band 4

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

The admission avoidance team want to recruit to new roles: Specialist Support Workers Intermediate Care, we ae seeking people with a passion for caring people in their own home and prompting independence through collaborative working. 

You will need to be able to identify and escalate patient deterioration, work across the community teams to dleverpateint care with the support of nursing and therapy staff and have excellent organizational skills. The Intermediate Care team is passionate about training and education and the successful candidate will be offered teaching on a regular basis and will have the opportunity to develop in these roles.

West London NHS Trust is delighted to have been awarded the contract in 2019 to provide community services in Ealing over the next 10 years. We have formed a partnership (Ealing Community Partners) with Central and North West London NHS Trust (CNWL), The Hillingdon Hospital NHS Trust and a number of other partners to provide community services throughout Ealing. 

 Our staff are central to delivering the service vision and we are keen to recruit high calibre staff who will be offered the support required to fulfil their roles as well as being provided with the training and experience to further their skills and build a career of which they can be proud

Note: This role does not offer sponsorship 

Main duties of the job

  • To assess a defined range of activities of daily living tasks, prescribe equipment, deliver, demonstrate safe use and assess efficacy of these to support the patient achieve their daily activity as a trusted assessor, to include mobility aids.
  •    To complete an initial subjective and objective assessment of patients. To use clinical reasoning and utilising assessment and treatment skills to formulate treatment plans as directed by qualified staff within protocols and scope of practice Document your findings appropriately in patient records, escalate to the clinical lead as needed and agree further input from the service.
  •     To have the ability to handle patients with mobility problems, in an enabling way. This may include the use of hoists, sliding sheets, wheelchairs, mobility aids etc in line with Trust manual handling policy and training.
  •   To complete final visits to patients, complete discharge letters for patients under your care.
  •   To identify whether referrals to other community resources and services are indicated and complete these within local protocols.

 

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham).  We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria
  • • NVQ level-3 qualification in health and social care or related subject
  • • Good level of general education (GCSE or equivalent)
  • • Care Certificate
Desirable criteria
  • Trusted Assessor

Experience/Abilities

Essential criteria
  • • Experience of undertaking near side patient observations.
  • • Experience of following prescribed care and escalating needs as appropriate.
  • • Have an understanding of basic human needs, which may include physical, emotional & social care needs
  • • Experience of assisting people to achieve their activities of daily living
  • • Ability to recognise changes in the someone’s observations, condition or abnormal simple test results (e.g. oxygen saturation and heart rate) and take appropriate action.
  • • Physical ability to perform duties as outlined in job description.
  • • Ability to reflect on practice and seek areas of improvement
  • • Ability to deliver intervention and alter, adapt or stop an activity.
  • • Ability to work independently within limits of skill and knowledge and aware of when to seek advice.
  • • Able to assess patient function within service protocol, devise input and care plan, and deliver this.
  • • To have excellent communication skills with patients, colleagues and other professionals including verbal and non-verbal.
Desirable criteria
  • Experience of assessing people in performing ADL’s and adjusting the task or prescribing equipment to support this
  • Experience assessing walking ability and prescribing walking aids

Knowledge and Skills

Essential criteria
  • • Ability to work in stressful environment with distress, emotional or aggressive patients /carers
  • • Commitment to personal and service development
  • • Good verbal and written communication skills
  • • Computer literacy
  • • Good organisational skills
  • • Time management skills
  • • Ability to work collaboratively within multidisciplinary team

Other requirements

Essential criteria
  • • Ability to motivate patients and colleagues
  • • Hold full UK driving license (EU is accepted for 1 year), Staff need access to a car for home visits.
  • • Flexible approach to work
  • • Willingness and ability to learn new skills
  • • Physical fitness to undertake rehabilitation handling of patients
  • • Ability to work flexibly and manage workload appropriately
Desirable criteria
  • Evidence of continued learning and development.

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Krishna Espanola
Job title
Modern Matron
Email address
[email protected]
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