Job overview

Are you an experienced clinician who is passionate about enhancing patient safety and quality across healthcare services? Imperial College Healthcare NHS Trust invites you to join our team as a Quality & Safety Team Manager, where you'll work with a group dedicated to learning, innovation, and excellence.

In this key position within the Office of the Medical Director, you will play a central role in supporting the Patient Safety Incident Response Framework (PSIRF). Collaborating closely with clinical and governance teams you will provide leadership and oversight for all PSIRF activities, identifying opportunities for learning and improvement driving high-quality, person-centred care.

We are seeking someone who excels in complex environments, possesses strong analytical abilities, and shares our passion for advancing healthcare.

This position is a 12-month fixed-term role to fill an important staffing gap in the directorate.

Main duties of the job

• The post holder oversees the daily management of patient safety activities overseeing the most complex investigations, supporting the complex case investigators and working with divisions to investigate PSII’s.
• The postholder has a defined caseload of complex investigations and learning responses, including those involving complaints, claims, and inquests.
• The post holder conducts comprehensive data analysis of all incidents, generating reports on emerging themes and collaborating with divisions and the safety improvement team to identify and implement learning and improvement opportunities.
• They will take the lead for agreed learning responses, facilitate After Action Reviews (AARs), and conduct Patient Safety Incident Investigations (PSIIs) & MDT reviews in partnership with the appointed learning response leads.
• The post holder ensures the governance framework for the Patient Safety Incident Response Framework (PSIRF) is followed at all levels of the trust, providing assurance through weekly and monthly analysis and reports, and escalating any concerns or delays as needed.
• They will ensure all PSIRF processes are fully understood and embedded, offering expert advice to divisions. Once learning responses or investigations are determined, they ensure all statutory requirements are fulfilled and that final reports meet the needs of all stakeholders involved.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview.