Job summary
- Main area
- Team Secretary
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 222-HSS-BM-284
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Broadmoor Hospital
- Town
- Crowthorne
- Salary
- £33,262 - £36,027 Per Annum Pro Rata Inclusive of Allowances
- Salary period
- Yearly
- Closing
- 07/06/2026 23:59
- Interview date
- 16/06/2026
Employer heading
Team Secretary
Band 4
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
An exciting opportunity has arisen at Broadmoor High Secure Hospital for a part time (30 hours) permanent position as Team Secretary to the Head of Integrated Group Therapies (IGT) and the IGT Team.
Duties will include taking accurate minutes at various IGT & psychological meetings, organising the psychological services referral panel meeting and other meetings, arranging appointments for visiting professionals, audio and copy typing, drafting reports and correspondence, circulating relevant documentation within agreed timescales and diary management.
Working within the administration team, applicants will need to be enthusiastic, an excellent communicator, organised and flexible in your approach to work.
We would likely to encourage applicants from a range of diverse backgrounds and would be keen to hear about how you could bring experience of diversity to your practice.
Main duties of the job
The post holder will be responsible for providing full secretarial and administration support to assist in the effective operational management of the Integrated Group Therapies (IGT) & Psychological Services including supporting the Head of IGT and Psychological Services.
Duties will include attending the IGT Plan of the day meeting and confirming escorting requirements and incompatibilities, updating the IGT database and group timetables with patients attending; to update and distribute monthly table of upcoming CPA dates; to collate data from Relapse Prevention facilitators, to order catering supplies; entering invoices / purchase orders on Integra; arranging hospitality and hotel accommodation and booking in visitors, collecting and escorting as required.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- Minimum of 5 GCSE or equivalent
- Typing qualification to intermediate level
Desirable criteria
- Shorthand / speed writing
- NVQ Level 2-3
Experience
Essential criteria
- A background of secretarial experience at senior level
- Audio typing experience
- Experience of Microsoft Office packages
Desirable criteria
- Previous experience within an NHS setting at Senior Manager level
- Experience of working with a range of IT systems (e.g. Intranet, e-mail, databases)
Skills
Essential criteria
- Ability to work autonomously using own initiative
- A high degree of accuracy
- Excellent Audio /copy typing skills
- Fast accurate typing skills – 60wpm
- Experience of diary management
- Experience of organising/taking minutes
- Ability to introduce and maintain efficient office systems.
- Excellent organisational skills and ability to prioritise effectively
- Excellent communication skills (written and verbal).
- Ability to work within a Multidisciplinary Team.
- Ability to work flexibly and to tight deadlines.
Desirable criteria
- Able to demonstrate problem solving skills.
Other Requirements
Essential criteria
- Able to exercise discretion and maintain confidentiality at all times.
- Able to deal with staff and clients in a courteous, professional and helpful manner.
- Ability to work under pressure
- Flexible
- Enthusiastic and willing to learn
- Proactive
- Professional presentation
- Ability to work within professional boundaries
Desirable criteria
- Ability to learn new skills
- Team Player
- Methodical approach to tasks
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kelly Poulter
- Job title
- Admin Team Leader
- Email address
- [email protected]
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