Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Paediatric Audiology
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 22.5 awr yr wythnos (Wednesday, Thursday, Friday)
Cyfeirnod y swydd
438-PB4508
Cyflogwr
Lancashire Teaching Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Fulwood Clinic
Tref
Preston
Cyflog
£25,272 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
30/10/2026 23:59

Teitl cyflogwr

Lancashire Teaching Hospitals NHS Foundation Trust logo

Administrative Assistant - Paediatric Audiology

Band 2

Trosolwg o'r swydd

 

The post holder will be a member of a Paediatric Audiology Service providing secretarial and administrative support to Paediatric Audiology Consultants, Paediatric Audiologist, and the wider administrative team.  

 To provide a professional and courteous “front of house” service for all staff and visitors utilising the facilities provided within Paediatric Audiology Service, acting in a professional and courteous manner at all times. Respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that Trust Customer Service standards are adhered to. Ensure information is accurate and meets Trust Standards regarding delivering information.  

 

The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.  

 

 

Prif ddyletswyddau'r swydd

The duties and responsibilities listed below should be undertaken in accordance with the levels of competence as defined in the KSF outline for this post.  In addition, all staff are expected to act in accordance with the values and behaviours of the Trust 

Gweithio i'n sefydliad

Lancashire Teaching Hospitals NHS Foundation Trust provides a wide range of acute services to the people of Preston, Chorley and surrounding areas. We are committed to delivering high-quality, safe and patient-centred care, ensuring the best possible outcomes for our patients and communities.

We pride ourselves on being a supportive and inclusive employer, where every member of staff is valued and respected. Our teams work collaboratively across services, contributing to a culture of compassion, teamwork and continuous improvement.

As an Administrative Assistant, you will play an important role in supporting the delivery of services, helping to ensure efficient administrative processes and a positive experience for patients. Your contribution will be key to the smooth running of clinical and operational teams.

At Lancashire Teaching Hospitals, we are committed to staff wellbeing and development, offering opportunities for training and career progression within a forward-thinking and supportive organisation.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.  
  • Communicates with a range of staff, users and visitors to the Trust / Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request  
  • To prepare weekly clinics and ensure other administrative staff are supported with clinic utilisation.  
  • Organising incoming and outgoing post, referring enquires to appropriate person if necessary, photocopying relevant information and uploading information to the patient files  
  • Utilisation of local or Trust case note tracking system  
  • Filing of reports and results, patient files ad hoc administrative duties  
  • Data Entry into Auditbase  
  • Perform an ambassadorial role, representing the paediatric audiology department “Front of House” service acting in a professional, courteous and customer-focused manner at all times. Checking in patients on arrival.   

Manyleb y person

Qualifications & Education

Meini prawf hanfodol
  • Numeracy and literacy skills
  • Administrative skills
  • Educated to GCSE level Grade C and above
Meini prawf dymunol
  • Knowledge of auditbase, FLEX, Evolve or any other NHS systems
  • MS Office 365

Knowledge & Experience

Meini prawf hanfodol
  • Previous experience of working with the public
  • Aware of the concept and application of patient confidentiality
  • Administrative experience and experience of working in a front of house position
Meini prawf dymunol
  • Previous experience of working in a health care or related setting with the public

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kelly Gittins
Teitl y swydd
Team Leader – Paediatrics Community Admin
Cyfeiriad ebost
[email protected]
Rhif ffôn
01772 777200
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg