Job summary
- Main area
- Digital and Data - IT Operations
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 430-CORP26-470A-A
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- IT Applications (Dept)
- Town
- Milton Keynes
- Salary
- £57,528 - £64,750 Per annum
- Salary period
- Yearly
- Closing
- 07/07/2026 23:59
- Interview date
- 15/07/2026
Employer heading
eCare Development Manager
Band 8a
At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued.
MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024).
Our benefits
We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including:
- Free on-site parking including EV charging
- Complimentary refreshments
- Flexible working arrangements
- Discounted gym membership
- Salary sacrifice car scheme
- Generous annual leave, with the option to bank holiday entitlement
- Membership of the NHS Pension Scheme
- On-site nursery (charges apply)
- A wide-ranging staff health and wellbeing programme including EAP
- VIVUP products to support your mental, physical, and financial Wellbeing
Job overview
eCARE Development Manager
Department IT
Band 8a £57,528 - £64,750 Per annum
Hours: 37.5 hrs per week, all MKUH roles may be considered for flexible working
The IT Department at Milton Keynes University Hospital NHS Foundation Trust is a dynamic, ever‑developing, forward‑thinking group of people that make up a team that strives to keep the Trust’s systems up to date and responsive to cutting edge technologies, whilst ensuring staff at the Trust are supported to continue to deliver at the highest level.
We currently have an opening for an eCARE (EPR) Development Manager, focusing on the development of the Trust’s Electronic Patient Record (EPR) system called eCARE (Oracle Cerner Millennium).
The successful post holder will have experience working in a healthcare environment, including the support of staff and the development of Oracle Cerner solutions; they will be at the level of an Oracle Cerner “Integration Architect” or have equivalent experience.
Please note that we are not able to offer sponsorship for this role.
Previous applicants that have applied in the last 3 months need not apply
Interview 15 July 2026
Main duties of the job
'We care We communicate We collaborate We contribute'
'Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working.' ''NHS Survey, 2024''
The aim of this role is to define and manage the technical framework used by the eCARE and Back Office teams on an on-going basis.
Responsible for the provision of expert level IT and eCARE technical and development services to the Trust.
Specify, develop and maintain eCARE, requiring the use of expert level techniques and expert knowledge of the programming tools available.
Ensure that a consistent and quality eCARE technical support service is provided to all users, this may require the identification and resolution of highly complex problems.
Create and agree system specifications with Trust staff when necessary. Manage staff and their workloads on an on-going basis. Guide, instruct and mentor all members of the eCARE Development team.
Working for our organisation
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
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Detailed job description and main responsibilities
Management
Develop and maintain the eCARE Development strategy and align this to associated Trust and IT strategies.
Ensure all team activity is governed and managed in line with current Trust policies and standard operating procedures
Prioritise development requests with business system sponsors ensuring that a healthy customer relationship is maintained at all times.
Development
Requires an expert level of knowledge of eCARE and must be fully conversant and have in depth practical development experience using the toolsets available to the eCARE Development team as specified in the eCARE Development strategy.
Design, code, test, build and maintain eCARE. The post holder will build, test, install and maintain functionality on behalf of the Trust using a variety of programming and application development tools.
The post holder will be responsible for all database development work.
Application Support and System Maintenance
Manage the application and system maintenance activities performed by the eCARE Development team to ensure that application availability is maximised, systems are robust, and data integrity is maintained and that systems can be recovered in the event of failure quickly and efficiently.
Ensure that database resources are routinely monitored and managed. This will require the post holder to engage with the IT Technical Services Team on a regular basis to ensure system resilience is maintained.
The post holder will be the Trust’s eCARE Integration Architect (expert) and as such requires a specialist knowledge of current and trending data integration standards. This will include messaging standards as these apply to an Health Organisation which currently includes the Health Level 7 (HL7) standards along with trending data interoperability standards such as Fast Healthcare Interoperability Resource (FHIR).
Please refer to the Job Description for further details
Person specification
Qualifications and knowledge
Essential criteria
- Masters Degree in IT or an IT related discipline or equivalent knowledge and skills gained from previous employment.
- A track record of managing and directing a successful development team.
- Must have expert level skills in eCARE (Cerner Millennium) Configuration
- Project Management – Prince 2 (experience of managing complex development projects)
- Evidence of continuous personal development.
- Must have experience of managing, mentoring and developing staff
Experience
Essential criteria
- Expert level of experience required in mainstream Cerner Millennium / eCARE development techniques
- Experience of leading and directing a successful development and configuration team
- Experience of creating and maintaining an IT Development strategy in line with overall business drivers.
- Excellent understanding of current IT standards, capabilities and developments.
- Ability to identify business opportunities from technological advancements in the IT Development arena
- Extensive hands on expertise in a broad range of systems acquired through education and work experience and/or theory based learning
- Extensive experience in managing successful development projects.
Skills
Essential criteria
- Excellent analytical and problem solving skills
- Excellent eCARE / Cerner Millennium skills
- Excellent CCL Skills
- Excellent understanding of Cerner Millennium principles, infrastructure and domain management
- Plan, organise and manage multiple complex activities so that tasks are effectively prioritised and communicated.
- Excellent standard of written and verbal communication
- Excellent team building and mentoring skills
- Commitment to continuous professional development personally and for managed staff.
- Must be able to plan and organise the workload of the entire development team within a dynamic and quickly changing environment
- Experience of managing budgets
Personal and people development
Essential criteria
- Self-motivated and able to work to tight deadlines with a flexible and enthusiastic approach to work
- Able to form good working relationships with staff in the Trust and partner organisations
- Willing to develop the skills and knowledge of all managed staff.
- Ability to create and manage a successful team
- Ability to motivate and encourage staff
Communication
Essential criteria
- Ability to interpret and communicate complex technical information to both technical and non-technical staff
- Ability to communicate to both clinical and non-clinical staff at all levels throughout the organization
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Mark Planner
- Job title
- Deputy Chief Information Officer
- Email address
- [email protected]
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