Job overview

This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust’s Organisational Change Policy.

The Trust is committed to supporting staff throughout this process and ensuring fair and transparent decision-making.

Please note that this is a fixed-term post with a set end date of 31 December 2026.

An exciting opportunity has arisen for a Band 3 Mobile Network Administrator to work within our Community Mental Health Teams, supporting the Preston East Community Mental Health Team.
Your previous employment in administration and customer service will provide you with the foundation needed to work efficiently, competently and with a caring demeanour.

Our service users are at the heart of what we do. Our admin teams provide the vital link for those who require support within our service whether that be queries regarding their referrals, booking appointments or responding to medication or clinical concerns.

Our administrators are required to support meetings therefore you must have proven experience in minuting meetings that are of a sensitive nature. Attention to detail is a pre-requisite. We are focused on care therefore our work must reflect this. 

Main duties of the job

The post holder will provide a comprehensive administration and information service across the
Central & West Network and coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the networks administrative service providing cover to departments on various sites as directed by their Administration Line Manager to ensure continuity of a quality service provision. 

The ability to work flexibly is a requirement as at times you will be required to provide support to our teams within the Mental and Physical Health Networks, including reception duties. Appropriate travel time will be agreed when you are instructed to work away from your base site.

Due to the needs of the service, remote working is not available as our colleagues are required to be office based.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well