Trosolwg o'r swydd

We are seeking an experienced and ambitious General Manager to join the Senior Leadership Team within our Surgical Division, leading a diverse portfolio including Audiology, Head & Neck (ENT, Oral Surgery, Ophthalmology and Orthodontics) and Urology.

You will provide strategic and operational leadership, working closely with Clinical Directors, Lead Nurses, Matrons and multidisciplinary teams to deliver safe, high-quality, patient-centred services. A key focus will be elective recovery, RTT performance, service improvement, productivity and financial sustainability.

We are looking for a collaborative NHS operational leader with a proven track record of improving performance, leading complex services, building strong clinical partnerships and delivering sustainable change. You will use data to drive improvement, foster a culture of accountability and support teams to achieve ambitious goals.

Based across Watford General Hospital, St Albans City Hospital and occasionally Hemel Hempstead Hospital, the role requires approximately 80% on-site working and participation in the Senior Manager On-Call (Silver) rota.

Join an ambitious division where you can influence strategy, lead meaningful change and make a lasting difference for patients and staff.

Interviews will be held in person at the Watford site.

Prif ddyletswyddau'r swydd

Lead the development of service improvement and business plans aligned with divisional goals.

Introduce innovative management strategies to optimise efficiency across services.

Collaborate with community, social care, and academic partners to support broader healthcare objectives.

Track and report performance against national and local targets, driving improvements.

Ensure that departments within your portfolio are meeting key service and quality standards.

Lead weekly PTL meetings and support escalations to ensure smooth operations.

Oversee budgets, ensuring financial targets are met and income is optimised.

Contribute to cost improvement initiatives and business case development for service reconfigurations.

Ensure the workforce is effectively planned and resourced with the right skills to meet service demands.

Lead, motivate, and develop teams to support continuous performance improvement.

Oversee recruitment, appraisals, and staff development.

Regularly engage with clinical teams, staff, and senior management to ensure transparency and align objectives.

Address sensitive issues, manage complaints, and ensure effective communication throughout the team.

Proven experience in a senior operational or managerial role within healthcare.

Strong understanding of financial management, performance targets, and budget oversight.

Ability to lead teams and influence stakeholders at all levels.

Excellent communication skills and experience working in multidisciplinary teams.

Gweithio i'n sefydliad