Job summary
- Main area
- MSK Physiotherapy West
- Grade
- Band 5
- Contract
- 1 year (Fixed term end date will be determined after pre-employment checks have been completed)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 371-CHS1301
- Employer
- Berkshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- MSK Physiotherapy - West
- Town
- Thatcham
- Salary
- £32,073 - £39,043 per annum, pro rata
- Salary period
- Yearly
- Closing
- 19/07/2026 23:59
- Interview date
- 28/07/2026
Employer heading
MSK Physiotherapy Administration Lead – West Localities
Band 5
Job overview
Flexible hours - Part time hours - No compulsory weekends - Free staff parking - Extensive training & development - Supportive, motivated team - Flexible base location across Berkshire dependent on service need.
Berkshire Healthcare have an exciting opportunity for an experienced Band 5 Administrator to join the Musculoskeletal Physiotherapy Outpatient team based across our west localities for 22.5 hours per week. If you thrive on variety this is a role you should consider as you will have to travel between sites, you will receive generous mileage allowance to facilitate this element of the role. You will be joining a friendly and supportive team, who are proactive in ensuring a high standard of service within MSK Physio across Berkshire.
This role gives you the opportunity to take a part in developing and shaping how we effectively manage our service and administration teams. The role is suitable for someone who can coordinate work effectively and provide support, motivation, and guidance to other team members. You will also need to have excellent communication skills, be able to prioritise and organise a varied workload, and balance team/service needs.
This is a rewarding role, working alongside a committed and friendly team, in a continuously evolving service where you will have daily interaction with patients, administration colleagues and clinical staff.
Main duties of the job
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The postholder will facilitate the effective operation of MSK Physiotherapy service by providing organisational, administrative and secretarial support to the MSK Physiotherapy Senior management team and the admin teams.
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The post holder will provide leadership and direct line management to Band 3 and 4 Administrators.
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Working with the senior leadership team you’ll support service improvement as well as implementation and review of administrative related policies and processes.
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The postholder is expected to act on their own initiative and in collaboration with other Admin Leads to ensure the effective running of the service and admin teams, prioritising their own workload as required.
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The postholder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for you to be considered for this role:
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Minimum of 4 years’ experience in an NHS administrative role
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Demonstrable experience of coordinating administrative processes within a busy office and/or care environment
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Experience of supervision of staff including absence and performance management
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Excellent organisational skills with ability to proactively plan and prioritise own and others’ workload
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications
Essential criteria
- Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
Desirable criteria
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
Previous Experience
Essential criteria
- Minimum of 4 years’ experience in an NHS administrative role
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, ERS, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
- Experience of supervision of staff including absence management.
- Experience of managing data for performance and reporting purposes
Desirable criteria
- Experience of performance management of staff, informal or formal
Knowledge & Skills
Essential criteria
- Work effectively within a team and manage others’ workload
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nicole Davis
- Job title
- Physiotherapy Lead
- Email address
- [email protected]
- Telephone number
- 07825 111845
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