Job summary
- Main area
- Digital
- Grade
- AFC Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 384-JH-EMF20968-B6
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Surrey NHS Foundation Trust
- Town
- Guildford
- Salary
- £41,957 - £50,387 per annum including High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 31/07/2026 23:59
Employer heading
Lead Trainer
AFC Band 6
Job overview
An exciting opportunity has arisen within the Clinical Informatics Training team for a Lead Digital Trainer, specialising in content development.
This is a technical and supervisory role to support service and team development.
Main duties of the job
You will be a technical specialist in the design and delivery of digital systems training and content development, across different formats and platforms.
You will be highly experienced in; training delivery, creating new elearning and classroom courses, learning management system administration, as well as technical skills in elearning and quiz design.
You will have strong demonstrable communication skills, engaging with staff across all levels to support course design and can demonstrate EPR knowledge and skills.
Ideally, you will be a subject matter expert in EPR systems, such as Oracle Millennium and have experience of working in a health environment.
You will also be experienced in service improvement and have had supervisory responsibilities of junior team members.
A standard DBS check will be required for the role. Some evening and weekend may be required to meet deadlines, so flexibility with regard to working hours is essential.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients’ homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter’s Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Detailed job description and main responsibilities
Work with the Training and Service Transition Manager and Trainers to design, develop and deliver end user training to all staff across the Royal Surrey Foundation Trust
Develop training plans aligned to the Trust’s Clinical Informatics training strategy
Design, develop and manage elearning content
Deputise for the Training and Service Transition Manager
Function as a Subject Matter Expert across a variety of topics, such as the Trust’s Electronic Patient Record (EPR)
Oversee and participate in the production and maintenance of user documentation including guidance on information governance and data protection standards
Person specification
Qualifications
Essential criteria
- Degree level education or equivalent specialist knowledge acquired through relevant experience
- Training related qualifications; for example TAP, City and Guilds 7307/7407 or equivalent
- Accredited Clinical IT Systems trainer; Cerner Sunquest ICE, EMIS or equivalent.
Desirable criteria
- Training Assessor qualification; for example TAP, NVQ or equivalent
- Additional IT related qualifications
Knowledge
Essential criteria
- Experience in delivering training for EPR systems
- Experience in delivering Oracle Millennium systems training as business as usual and for implementations
- Experience of designing and delivering EPR training across multi-levels of staff
- Thorough understanding of Microsoft Office applications
- Solid grasp of training principles and methodology
- Specialist knowledge and experience in designing elearning content.
- Excellent verbal and written communication and presentation skills
- Understanding of clinical and non-clinical healthcare processes
- Understanding of change management issues and approaches
- Experience supervising staff
- Experience of working in an IT training environment
- Experience of using technology to improve working practices
- Experience in design and communication of marketing media e.g. MS SharePoint, posters, email.
Desirable criteria
- Understanding of ‘TAP’ training methodology
- Familiarity with NHS patient related data
- Familiarity with information security and confidentiality and data quality issues
- Experience of working in an NHS environment
- Experience of working in a clinical environment in an acute setting
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Cavaye
- Job title
- IT Training Manager
- Email address
- [email protected]
- Telephone number
- 01483 571122
If you have problems applying, contact
- Address
-
Royal Surrey Foundation Trust
- Telephone
- 01483 571122 Ext 2478
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