Job summary
- Main area
- Pharmacy
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 25 hours per week
- Job ref
- Pharmacy Assistant
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Clayponds Hospital
- Town
- London
- Salary
- £30,630 - £32,346 per annum inclusive of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 05/08/2026 23:59
- Interview date
- 14/08/2026
Employer heading
222-ICS-508
Band 3
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
The Pharmacy Assistant will work as part of the Pharmacy Team to deliver a safe, effective, and patient-centred pharmacy service across Trust sites.
Working under the supervision of the Lead Pharmacy Technician, Pharmacy Technicians, and Pharmacists, the post holder will support medicines management, dispensing, stock control, ordering, and administration in accordance with Trust policies, Standard Operating Procedures (SOPs), and national legislation.
The post holder will contribute to the safe supply, storage, and distribution of medicines and support service delivery across inpatient, outpatient, community, and clinic-based services.
Main duties of the job
Deliver a high-quality medicines management service across wards, clinics, community services, and other Trust sites.
Provide technical support within the dispensary as required by service needs, ensuring safe, accurate, and timely supply of medicines.
Support pharmacists, pharmacy technicians, and nurses in the delivery of medicines optimisation activities.
Work within SOPs and Trust policies at all times.
Participate in implementation of service developments and improvements within pharmacy services.
Place orders for prescriptions as instructed by pharmacy staff.
Liaise with GP practices and community pharmacies as directed.
Participate in departmental meetings and contribute to effective communication within the pharmacy team.
Support training of pharmacy assistants, student technicians, and other staff where appropriate.
Contribute to audits, governance, and service improvement activities.
Report and record incidents via Trust systems in line with policy.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- English and Maths GCSE grade C or above Microsoft Office Packages - evidence of short courses or relevant experience
Desirable criteria
- Must be willing to work towards a NVQ Level 2 in Pharmacy Services NVQ Level 2 or 3 in Public Services or demonstrable equivalent qualification or experience
- Previous experience of patient counselling
Experience
Essential criteria
- Demonstrable experience of working as part of a team
- Good customer service skills demonstrable from previous experience
Desirable criteria
- Recent and relevant experience working within primary and community services
Knowledge
Essential criteria
- Ability to communicate effectively demonstrable from previous experience
- Reliable, trustworthy, punctual
- Evidence that you are able to work independently using own initiative
- Evidence that you are able to work under pressure
Personal Qualities
Essential criteria
- The post holder must have the ability to manage multiple tasks effectively and prioritise workload in a busy environment
- They should be able to respond appropriately to challenging situations, including occasional verbal aggression, remaining calm and professional and seeking support when required
- The post may involve exposure to occasionally unpleasant working conditions, and the post holder must be able to always maintain professionalism
- The post may involve travel across multiple sites within the city as part of service delivery; therefore, the post holder should be able to travel independently where required
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Beata Balut
- Job title
- Lead Pharmacy Technician
- Email address
- [email protected]
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