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Job summary

Main area
Specialist Medicine
Grade
Band 4
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
188-AC080726
Employer
University Hospital Southampton NHS Foundation Trust
Employer type
NHS
Site
University Hospital Southampton
Town
Southampton
Salary
£28,392 - £31,157 Pro Rata, Per Annum
Closing
04/08/2026 23:59
Interview date
17/08/2026

Employer heading

University Hospital Southampton NHS Foundation Trust logo

Digital Support Worker

Band 4

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

The Hepatology Team at UHS are recruiting a full time substantive Band 4 Digital Support Worker . The post involves working with the digital platform My Medical Record to monitor patients with liver disease and their surveillance so as to promote patient engagement and safe and timely care . You will work alongside another Digital Support Worker and be part of the Hepatology Multi Disciplinary team . Please read the JD and PS for the necessary skills required for this role   

Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. 

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients. 

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

 

Detailed job description and main responsibilities

The successful candidate will have excellent organisational skills alongside a background of Administration skills and relevant IT experience .

Person specification

Qualifications, knowledge and experience

Essential criteria
  • NVQ or apprenticeship Level 3 in Health
  • Numeracy skills and Literacy skills at level 2 (or equivalent)
  • Proficient in use of Hospital systems
  • Proven experience in a caring role
  • Understanding of acute hospital environment and the role of SHCA
  • Previous experience of working with the general public
  • Ability to communicate with wide range of people
  • Ability to work under own initiative and prioritise workload
  • Ability to adjust to pressures of job
  • Willingness to undertake further training
  • Strong interest in digital/IT
  • Experience of dealing with non-routine and complex problems, able to progress chase
  • Interest in new ways of working and supporting clinical teams during periods of change
  • Be able to take instruction / directions
  • Aware of personal limitations
  • Flexibility and adaptable to shift/work patterns
Desirable criteria
  • Experienced and competent in additional clinical skills, as per job description
  • Previous HCA experience
  • Experience working with diverse audiences (e.g. volunteers, patients and/or community groups)

Trust Values

Essential criteria
  • Patients First
  • Always Improving
  • Working Together

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerInclusion UK

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Robbins
Job title
Hepatology CNS
Email address
[email protected]
Telephone number
023 8120 4617
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