Job summary
- Main area
- Trauma and Orthopaedic Surgery
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: to work across all sites
- Hours
- Full time
- Part time
- Job ref
- 214-SRG-8172654
- Employer
- Sherwood Forest Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Sherwood Forest Hospitals
- Town
- Sutton In Ashfield
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 31/08/2026 23:59
Employer heading
Trauma & Orthopaedic Support Worker
NHS AfC: Band 3
Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.
Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.
Job overview
This is a rewarding and varied role at the heart of the Trauma & Orthopaedic service, offering the opportunity to make a meaningful difference to patients recovering from limb fractures. As a valued member of the multidisciplinary team, you will work alongside specialist nurses, trauma coordinators, and medical staff to help deliver high-quality, compassionate, and well-coordinated care.
You will be a key point of contact for patients and carers, providing reassurance, guidance, and clear information throughout their recovery journey. The role combines hands-on patient support with essential coordination and administrative responsibilities, including assisting with care planning, tracking patient progress, and ensuring appointments and investigations run smoothly.
This position is ideal for someone who enjoys working in a fast-paced, people-focused environment, where strong communication, organisation, and teamwork are essential. You will play a vital role in improving patient experience, supporting timely care, and contributing to service development and continuous improvement.
Overall, this is an excellent opportunity to build your skills, be part of a supportive team, and have a direct impact on patient outcomes within a dynamic clinical setting.
Previous applicants need not apply.
Main duties of the job
- To understand the role in more detail, please refer to the attached job description and person specification.
Working for our organisation
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Detailed job description and main responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person specification
Knowledge
Essential criteria
- Understand person-centred care
- Understand the health and social care environment
- Effective team player able to work with people at all levels within the trust
- Self-motivated but also able to motivate others
- Ability to always maintain confidentiality
- Knowledge of multidisciplinary team meetings
Desirable criteria
- Offers appropriate help and advice with sensitivity
- An understanding of clinical audit and data collection methodology
- Knowledge of fracture liaison service waiting times policies and procedures
- Seeks ways to improve systems and efficiency
- Knowledge of fracture Pathways, , national initiatives
- Knowledge of relevant fracture treatments, interventions and terminology
Skills and Effort
Essential criteria
- Possess effective listening skills
- Negotiation and influencing skills
- Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non-clinical)
- High degree of concentration
- Effective judgment skills for decision making
- Ability to prioritise tasks, work to deadlines and manage own time effectively
- Ability to deal with difficult emotional situations
- Ability to show empathy and understand the difficulties faced by people affected by fractures
- Effective organisational skills
- Practical problem-solving skills
- Good observation and assessment skills
- IT skills including data entry
- Ability to work as part of a team as we use own initiative
- Ability to prioritise own workload
- Ability to deal tactfully with patients and relatives
- Work with those affected by fractures on a regular basis
Qualifications
Essential criteria
- GCSE English Language and Mathematics (Grade A-C) or equivalent
- NVQ3 or equivalent through short courses
- European Computer Driving Licence or equivalent
- Good understanding of NVQ Level 3 or equivalent experience
Desirable criteria
- NVQ Level 4 or equivalent experience
Experience
Essential criteria
- Relevant health or social care experience
- Experience of multi professional working
- Experience of coaching/teaching patients’ carers
- Experience of using Microsoft Office and web-based systems, hospital computer systems e.g PAS, case note tracking, ORION
Desirable criteria
- Research experience
- IT Skills
Contractual Requirements
Essential criteria
- Flexible approach to work
- Full UK Driving Licence
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Anne Kabia
- Job title
- Matron for T&O
- Email address
- [email protected]
- Telephone number
- 01623 622515
- Additional information
Ext. 2189
Or contact Sherri Curtis on ext. 4104
List jobs with Sherwood Forest Hospitals NHS Foundation Trust in Nursing and Midwifery or all sectors








.png)
