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Job summary

Main area
ISRH Hillingdon
Grade
Band 3
Contract
Permanent: May need to cover one evening per week and one Saturday per month
Hours
Full time - 37.5 hours per week (Flexible worker to cover clinic throughout week)
Job ref
337-NP-9781DG
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Hillingdon - Oakland Clinic/Wakley Centre/Hesa Clinic
Town
Hayes
Salary
£30,630 - £32,346 inclusive of HCAS pro rata - per annum
Salary period
Yearly
Closing
05/08/2026 23:59

Employer heading

London North West University Healthcare NHS Trust logo

Health Care Support Worker - Integrated Sexual and Reproductive Health

Band 3

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

  • To support the multidisciplinary healthcare team with the delivery of safe and effective care within the Integrated Sexual and Reproductive Healthcare
  • Undertake clinical skills including: asymptomatic STI screening, venepuncture, pregnancy testing, urinalysis, basic observations, calculating BMI and chaperoning during male and female examinations.
  • To support the smooth running of clinics by maintaining and monitoring adequate stocks levels and participate in the preparation and clear of clinical rooms/areas while maintain infection prevention and control

Main duties of the job

  • To act as a chaperone and provide assistance for clinical procedures including male and female examinations, maintaining the patient’s privacy and dignity at all
  • To undertake venepuncture in support of clinicians managing
  • To ensure all samples / specimens are recorded and prepared for transportation in a timely manner as per local policy/procedures, reporting any discrepancies to an appropriate team
  • To undertake baseline observations including, blood pressure, weight and height measurement and calculate body mass index (BMI).
  • To monitor and maintain clinical stock levels, identifying and reporting any discrepancies to their relevant line manager.
  • To participate in the preparation and clearing of clinical areas while maintaining infection prevention and cross
  • To be aware of and maintain confidentiality at all times in accordance with LNWH trust policy
  • To be flexible and working within any of the LNWH integrated sexual and reproductive healthcare service. To remain until the last client has been seen and the clinic is clean.
  • To adhere to all LNWH trust policies and procedures and seek support from  the multidisciplinary team where and when To work within individual professional boundaries.
  • To participate in specific training to undertake the role and support the delivery of sexual and reproductive
  • To participate in all aspects of clinical and information governance, quality assurance, appraisal and audit. To attend departmental meetings.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification. 

Person specification

Education/Qualifications

Essential criteria
  • Education to GCSE level
  • NVQ/QCF level 2 or 3 in either Health and Social Care or Clinical Healthcare or the equivalent
  • Completion of the Care Certificate or a willingness to undertake

Knowledge & Experience

Essential criteria
  • Experience working with the public in a healthcare capacity
  • Understanding of the importance of confidentiality when dealing with sensitive information
  • IT skills and electronical records
Desirable criteria
  • Experience working within the community/hospital sexual and reproductive healthcare setting

Skills, Abilities and Attributes

Essential criteria
  • Ability to undertake clinical skills including chaperoning, venepuncture, blood pressure, urinalysis and height and weight measurements
  • Good written and verbal communication skills
  • Understanding of sexual and reproductive health services
  • Ability to work within a team
Desirable criteria
  • Ability to work flexible hours and work cross site

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Cristina Dascalu
Job title
Matron ISRH Ealing and Hillingdon
Email address
[email protected]
Telephone number
07816495937
Additional information

Donna Nicholas - Band 7 Clinic Nurse Manager 

[email protected]

Marika Kyei - Clinical Nurse Manager

[email protected]

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