Job vacancy: Medical Workforce Operations Manager, University Hospitals Plymouth NHS Trust, Plymouth

This post is only open to internal applicants.

Job summary

Main area: Specialist & Emergency Care Division
Grade: NHS AfC: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 216-LT-DC8174180

Employer: University Hospitals Plymouth NHS Trust
Employer type: NHS
Site: Derriford Hospital
Town: Plymouth
Salary: £49,387 - £56,515 per annum
Salary period: Yearly
Closing: 13/08/2026 23:59

Medical Workforce Operations Manager

NHS AfC: Band 7

Detailed job description and main responsibilities

1. Whilst working within broad occupational policy, ensure the day to day safe and effective staffing of
inpatient areas. This will primarily be through the sufficient availability of junior medical staff but
additionally through the availability of non-medical roles that can support the medical teams. The post
holder would have the responsibility to identify areas of risk and to negotiate and agree the movement
of medical resource within the organisation to ensure that patient safety is maintained and effective
medical management is delivered

2. Provide oversight of the sufficiency of staffing in the short and medium term and support the service line
teams to ensure that appropriate action is undertaken to secure locum or other staffing solutions are in
place to deal with predictable shortfalls in staff availability

3. Work in collaboration with the junior doctors and their representative committee to identify areas for
improvement in the delivery model for both “in hours” and “out of hours” care

4. Be responsible for the strategic development of the medical workforce plan to include consideration of
non-medical roles and the potential to support the needs of patients with less reliance on the availability
of junior doctors

5. Be a key link with other stakeholder organisations to ensure that we are effectively supporting each
other and collaboratively ensuring safe and effective care within the organisation

6. Be responsible for the oversight of the GMC survey responses and develop actions and interventions to
respond to concerns and ensure that we are providing an appropriate workplace and learning
environment.

7. Ensure that doctors within medical specialties across the Trust are able to access the appropriate
educational and training experiences while ensuring robust and resilient ward cover is maintained at all
times.

8. Provide line management to the rota office to ensure that effective work rotas are in place for medical
staff across the Trust.

9. Support financial sustainability of the resident doctor population and contribute to key Trust savings
initiatives

10. Authorised signatory for small payments

11. Provide highly specialist workforce advice (in co-ordination with HR)

For further information please see attached job description

Person specification

Knowledge & Experience

Essential criteria

Proven track record in operational management within a complex organisation
Demonstrable experience of producing large, complex documents
Evidence of workforce and succession planning
Demonstrable experience of leading organisational change management
Demonstrable track record of delivering targets and improving services
Demonstrable evidence of continual professional development
Demonstrable experience of line management and small team supervision

Desirable criteria

Knowledge of NHS structures, targets and KPI’s
Understanding of NHS terms and conditions
Knowledge of relevant employment legislation e.g. Working Time Directive

Qualifications

Essential criteria

Degree level qualification or equivalent demonstrable experience (acquired either through degree and professional qualification/experience)

Desirable criteria

Master level qualification or equivalent demonstrable experience (acquired either through degree and professional qualification/experience)

Aptitude & Abilities

Essential criteria

Highly organised and able to plan and prioritise own workload and other administration members
Proven evidence of influencing others to achieve desired business aims
Excellent written communication, analytical, interpersonal and organisational skills
Able to deduce key points from large/complex volumes of numerical and other data
Proven ability to develop, agree and structure short, medium and long term plans and define complex programmes of work.
Excellent IT skills, in particular Word and Excel
Able to engage effectively in dialogue with individuals at all levels
Self starter able to meet deadlines and prioritise workload
Self motivated, proactive and resilient, takes responsibility for own actions
An inclusive team player who fosters partnerships, works collaboratively across boundaries and achieves results through others

Disposition, Attitude & Motivation

Essential criteria

Personal credibility, with the ability to quickly gain the confidence of others, including clinicians, managers, staff, patients, users of services
Exemplary personal standards of conduct and behaviour

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.