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Job summary

Main area
Community Mental Health Support Worker
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday - 9am - 5pm)
Job ref
201-26-762
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
Carrick ICMHT
Town
Truro
Salary
£25,760 - £27,476 Per annum
Salary period
Yearly
Closing
31/08/2026 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

Community Mental Health Support Worker- Carrick CMHT

Band 3

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

 

Job overview

The position will be for the successful applicant to work within the Carrick iCMHT based in Truro  and covering the Carrick district including surrounding areas, St Agnes and Falmouth. The successful applicant will be expected to work in the Community with individuals with Severe and Enduring Mental Health Conditions.

You will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of service users.

You will provide a range of services including practical and emotional support to individual service users as indicated by the individual care plans provided by their lead health care professionals.

This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Driving is essential 

 

Main duties of the job

  • Foster and maintain good working relations with the integrated Community Mental Health Teams and other services.
  • Work within the CMHT across the Mid Cornwall Locality
  • Establish and maintain effect contact with service users, their relatives and carers in order to ensure good communication.
  • Give information and assistance to service users and their carers so that they are aware of their rights, entitlements from the team and wider health and social care community.
  • Use of appropriate community resources appropriate to the needs of the service user.
  • Practice in a way that actively minimizes dependency and promotes recovery.
  • Work with service users and their carers to access identified services.
  • Monitor mental health and be aware of fluctuations in mental health through observations and report changes to the team practitioners so that service users are directed to appropriate services and risk is managed.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability. 

 We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. 

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. 

 We work in people's homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. 

 Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services. 

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education / Qualifications and Relevant Experience

Essential criteria
  • NVQ3 in healthcare or equivalent qualification or experience
  • Must be willing to undertake relevant training
  • IT literacy
  • A basic understanding of current National Guidelines and Mental Health Act/ Mental Health Capacity Act requirements
Desirable criteria
  • Understanding of CBT methodology

Skills and Aptitude

Essential criteria
  • Working with clients with a range of mental health problems.
Desirable criteria
  • Working within a community setting in either the statutory or voluntary sector.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeDefence Employer Recognition Scheme (ERS) - GoldPastoral Care Quality Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Melanie Roberts
Job title
Carrick iCMHT Team Manager
Email address
[email protected]
Telephone number
01872 246800
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