Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration - Inpatient
Gradd
Band 3
Contract
Cyfnod Penodol: 6 mis (or Secondment)
Oriau
  • Llawnamser
  • Gweithio hyblyg
37.5 awr yr wythnos
Cyfeirnod y swydd
246-CEN8193984
Cyflogwr
Norfolk and Suffolk NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Hellesdon Hospital
Tref
Norwich
Cyflog
£25,760 - £27,476 gross per annum (pro rata)
Cyfnod cyflog
Yn flynyddol
Yn cau
22/09/2026 23:59

Teitl cyflogwr

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Team Administrator

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. 

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role. 

Trosolwg o'r swydd

Are you able to work autonomously but also integrate as part of a team? Are you committed to taking pride in your work?  Would you enjoy working in an inpatient environment?

We are looking to recruit an enthusiastic, conscientious and flexible Band 3 Clinical Support Team Administrator to support our inpatient clinical teams, in particular supporting the Medics across five wards within the Adult Inpatient Services based at Hellesdon Hospital. This role will involve a range of administration duties to meet the needs of our clinical teams and service users.

Effective team work skills and a commitment to the provision of a positive service user experience across an inpatient setting is essential. 

You will be joining a demanding fast paced environment using the Trust’s EPR.

Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.

  • Working hours will be 37.5 over a 5 day week, Monday to Friday, however part time hours would be considered.
  • The position is based at Hellesdon Hospital, Norwich where limited on-site parking is available.
  • Occasional travel may be required and flexibility essential.

Prif ddyletswyddau'r swydd

The primary responsibilities of the role involve providing direct support to ward-based medics, including assisting with patient reviews and meetings, managing diaries, and delivering general administrative support.

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience. 

Full administration experience will be essential for this role The post holder will also be expected to attend meetings as required, take minutes to a high standard and follow up on any actions as necessary.

You will be joining a dedicated friendly team. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo and ESR would be an advantage but is not essential as full training will be provided. Diary management and the ability to support senior colleagues are also essential.

 

 
 
 

Gweithio i'n sefydliad

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

This could be your first step in developing a career with the NHS; we are passionate about Continuous Personal Development (CPD) and encourage staff to progress within their chosen career pathway. We offer a range of qualifications, on the job learning and training that could support your future aspirations.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

To provide the best service to our service users and staff, the ideal candidate will be able to work on their own initiative, to remain calm under pressure and maintain a positive attitude. 

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

Please find attached our Job Description and Person Specification for more details, then if you feel you have what it takes to make a difference, click APPLY!

Manyleb y person

Qualifications

Meini prawf hanfodol
  • NVQ 3 Business Administration or equivalent or working towards.
  • Word Processing or equivalent secretarial experience at intermediate level

Skills

Meini prawf hanfodol
  • Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
  • Ability to co-ordinate and prioritise management diaries.
  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

Experience

Meini prawf hanfodol
  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
  • Working on own initiative with minimal supervision.
  • Ability to work with senior members of staff across a large organisation.

Knowledge

Meini prawf hanfodol
  • Maintaining administrative / secretarial systems

Other

Meini prawf hanfodol
  • Able to work flexibly across a range of different sites/offices

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Amy Moore
Teitl y swydd
Business Support Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg