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Job summary

Main area
Discharge Hub
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
222-ICS-513
Employer
West London NHS Trust
Employer type
NHS
Site
Ealing Hospital
Town
Southall
Salary
£33,262 - £36,027 per annum inclusive of HCAS (Outer)
Salary period
Yearly
Closing
17/08/2026 23:59
Interview date
27/08/2026

Employer heading

West London NHS Trust logo

Discharge Hub In-Reach

Band 4

West London NHS Trust  provides a full range of mental health, community  and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

 
The Ealing Hospital Discharge Hub has an exciting opportunity for an enthusiastic 
and motivated individual with care experience and experience within hospital 
discharge pathways, discharge planning and working within a multiple disciplinary 
team. 
 
Your main role will be to support P1 discharges from Ealing Hospital into the 
community in a safe and timely manner, hold an active daily caseload of patients 
and to ensure they are discharged within the agreed time frame and complete pre
checklists for P1 patients being discharged. 
 
The successful post holder will work in partnership with colleagues in the acute 
sector, social services, Ealing Community Partners, ICB and other community 
health services to ensure that appropriate patients from the acute setting are 
assessed and transferred safely to appropriate community-based services in a 
timely and seamless manner. 

Main duties of the job

To support P1 discharges from Ealing Hospital into the community in a 
safe and timely manner, hold an active daily caseload of patients and to 
ensure they are discharged within the agreed time frame and complete 
pre-checklists for P1 patients being discharged. 
 
• To work as a core member of the acute based Ealing Hospital Discharge 
Hub team to build and deliver the shared vision for a hospital discharge 
service. 
 
• Be responsible to optimize hospital bed utilization and reduce the length of 
stay by ensuring the timely, safe transfer/discharge of pathway 1 patients 
to the most appropriate and agreed environment. 
 
• To act as a pro-active community health service advocate, on behalf of 
West London NHS Trust, through extensive knowledge of relevant 
community-based pathways within the area of operation and ability to 
support effective discharge planning. 
 
• Work in close partnership with hospital colleagues and external agencies 
such as Social Services, ICB, Housing Associations, GPs and voluntary 
organisations. This will involve attending meetings outside the Trust and 
sharing Care Management Plans with the ASC and other community 
providers.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications and Training

Essential criteria
  • 3 A levels or equivalent (NVQ/BTEC 4 or above) in relevant fields
  • Care certificate
Desirable criteria
  • Associate practitioner qualification

Experience

Essential criteria
  • Experience of supporting discharges for individual patients in the acute or community bedded units
  • Experience of implementing care plans
  • Working within a Nursing, Physiotherapy and Occupational therapy team within an inpatient or community setting
  • Experience of providing face to face care and therapy support
  • Experience of participating in governance cycle
Desirable criteria
  • Experience of working within services that are going through transitional periods
  • Working within acute discharge teams

Knowledge

Essential criteria
  • Understanding of Hospital discharge and community support guidance
  • Working knowledge of NHS 10 year plan
  • Experience of working with D2A pathways
  • Knowledge of frailty care provision
Desirable criteria
  • Broad medical knowledge including end of life, chronic conditions and frailty
  • Understanding of the care act assessment

Personal Qualities

Essential criteria
  • Sound IT skills and experience with Cerner/Optica/Systm1

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardNo smoking policyPositive about disabled peopleJob share policyInvestors in PeopleDefence Employer Recognition Scheme (ERS) - BronzeArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eric Zhang
Job title
Referral Hub & Discharge Hub Lead
Email address
[email protected]
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