Job overview

As the General Manager: Neighbourhood Team ( Guildford, Waverley & Surrey Heath) , you will provide strategic and operational leadership for integrated adult mental health services within a neighbourhood-based model of care. You will be responsible for ensuring services are safe, effective, person-centred and aligned with local and national priorities, while driving service improvement, performance, quality and innovation. 

Working closely with clinical leaders, GPs, social care partners, people with lived experience and wider stakeholders, you will lead multidisciplinary teams to deliver high-quality mental health care, develop strong partnerships across the system and support the ongoing transformation of services.

The role requires an experienced, values-driven leader with a strong background in adult mental health, change management, workforce leadership and financial stewardship. 

You will play a key role in shaping and evaluating new models of care, improving outcomes for local communities, reducing health inequalities and ensuring that services remain accessible, inclusive and responsive to the needs of the people they serve.

If you are invited for the interview, as part of the interview process there are psychometric assessments to be completed before the interview (remotely).  On the day, you will complete an in-tray exercise before the interview.  

To discuss this role, please contact Rama Shrestha. 

Main duties of the job

Key Responsibilities:
1. Operational Oversight:
Responsibility for the operational management of the adult mental health teams, ensuring alignment with the local PCN/neighbourhood sites.

 Responsibility for the functioning of the teams, ensuring that it delivers high-quality mental health care in line with organisational, ICB and national NHSE standards.

2. Performance Management and Productivity:

Oversee the teams operational performance, ensuring adherence to clinical, financial, and operational targets. This includes monitoring case load and ensuring the team meets key performance indicators (KPIs).

Provide monthly assurance reports to senior management, detailing teams performance, any variance in deliverables, and a clear action plan for addressing discrepancies. Proactively identify any risks and implement mitigation strategies.

3. Collaboration with the Professional Leads:
Work closely with professionals to ensure safe, effective, and person-centred care delivery within the teams. Regularly working together to assess team performance and implement strategies to improve efficiency.

Collaborate to review care pathways and identify opportunities for service improvement, ensuring that operational targets and clinical standards are met.

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.

Applicants must have the right to work in the UK for the duration of the role.

We look forward to receiving your application!