Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift Pattern)
- Job ref
- 301-ZR-26-8212989
- Employer
- Midlands Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Moorlands House
- Town
- LEEK
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
CDT Tracker
NHS AfC: Band 3
Job overview
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
The Home First Team is an integrated clinical and care and support service that provides short term reablement intervention to enable people to maximise their independence and meet their health and social care needs within Midlands Partnership University NHS Foundation Trust (MPFT).
The service seeks to offer support to people ranging from those that need minimal support for a time limited period to rebuild confidence, learn new skills and relearn skills through to people at the end of their life requiring skilled health & social care interventions. The service operates 7am to 10pm 365 days per year.
The post holder will be responsible for the scheduling and allocating care calls on the Complex Discharge Tracker System. They will be working in partnership with the Home First Locality Teams to ensure that all referrals are allocated care calls within the discharge to assess timescales. They will ensure that the Complex Discharge Tracker system is validated and updated within each locality teams.
The post holder will be expected to commute to the office bases across North Staffordshire, if required.
The shift patterns are on a rotational basis over 7 days, early shift 7am – 3pm and late shift 12pm – 8pm working 2 weekends a month, therefore flexibility is required for this role.
Main duties of the job
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Full duties can be found within the Job Description The successful applicant will receive direct line management and will be delegated team work priorities from the Home First Shift Leads. The post holder will be enthusiastic, passionate and a dynamic individual. You will need to be motivated, flexible and an effective team player, in order to prioritise and implement effective negotiation and communication skills. Review all daily Home First referrals with the Locality Teams and ensure that all patients are allocated the appropriate care calls within the discharge to assess appropriate referral timescale. Ensure that all Home First referrals from the acute portals are immediately sourced and prioritised throughout the working day. Attend all CDT training and briefing sessions as the system evolves.
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Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Detailed job description and main responsibilities
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust.
- North Staffordshire Combined Healthcare NHS Trust.
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board.
For an in depth overview of the role, then please refer to the Job Description and person specification in terms of the attributes required.
Person specification
Qualifications
Essential criteria
- GCSEs or equivalent Certificates/Qualifications in Administration
- Ability to effectively maintain, update and sustain systems
- Excellent communication skills
- Demonstrate a commitment to continuous professional development
Desirable criteria
- NVQ Level 3 in Care or equivalent qualification or experience.
Experience
Essential criteria
- Significant experience of working in health / social care environment
- Experience of working within the constraints of legislation, regulation, policy and procedures
- Experience of delivering improvement to consistently achieve and exceed personal and team objectives
- Experience and ability to work collaboratively
- Experience of work planning & allocation, effective coordinator of allocated care calls to meet the service delivery
- Significant experience of supporting and enabling others to undertake day to day scheduled activities
Desirable criteria
- Ability to liaise with multi-disciplinary professionals
- Experience of Health and Social Care working
- Experience of working alongside primary care teams including the voluntary and third sector.
Knowledge, Skills and Attributes
Essential criteria
- Experience of working alongside primary care teams including the voluntary and third sector.
- Knowledge of the Care Act
- CQC fundamental standards and registered service requirements
- Effective problem solving skills (in order to be able to respond independently to unexpected situations)
- The ability to work as part of a multi-disciplinary team
- Effective interpersonal skills; listening, verbal and written communication skills with colleagues and across a diverse service user base
- Effective rostering skills in a fast paced, changing working environment
Desirable criteria
- Understand relevant policies, processes and procedures relevant to the role
- Have a good understanding of common Health Conditions and how they affect the delivery of care
Personal Attributes
Essential criteria
- Working across various locations and community settings and have the ability to travel within a geographical area to meet the requirements of the post.
- Flexibility with working hours to enable 7 day services
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Andrew Lovatt
- Job title
- Quality and Compliance Lead
- Email address
- [email protected]
- Telephone number
- 07812491555
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