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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Rhan-amser - 17.5 awr yr wythnos
Cyfeirnod y swydd
177-EMER-8220827
Cyflogwr
James Paget University Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
James Paget University Hospital
Tref
Gorleston
Cyflog
£25,272 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
08/09/2026 08:00

Teitl cyflogwr

James Paget University Hospitals NHS Foundation Trust logo

Emergency Department Receptionist

NHS AfC: Band 2

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Trosolwg o'r swydd

Receptionist -  Emergency Department  - Band 2

Emergency Care

An enthusiastic and self motivated individual is required to provide support to the Accident and Emergency Department on a part time basis.

The department operates a 24/7 service and the successful candidate will be required to work flexibly to meet the needs of the service. This will be on a rota basis and cover day, night, weekend and bank holiday shifts. Enhanced rates apply for unsocial hours.

Prif ddyletswyddau'r swydd

Applicants require excellent communication skills and the ability to work under pressure in a sensitive and highly pressurised environments. A minimum of 1 year’s previous experience as a receptionist/administrator with experience of customer services including responding to difficult customers is essential along with face to face working with the general public.

Gweithio i'n sefydliad

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE or equivalent at grade D or above in English and Mathematics
Meini prawf dymunol
  • NVQ in Customer Care OCR/RSA III
  • OCR 1 or equivalent in typing/word processing qualification

Experience and knowledge

Meini prawf hanfodol
  • Minimum of 1 year’s experience as a receptionist/administrator with experience of customer services including responding to difficult customers
  • Experience of “face to face” working with the general public
Meini prawf dymunol
  • Experience of working in a highly pressurised area

Skills, abilities and competencies

Meini prawf hanfodol
  • Good IT skills including the ability to undertake basic data collection/entry
  • Excellent communication and telephone skills
  • Ability to concentrate with frequent interruptions and able to change work direction at short notice
Meini prawf dymunol
  • Knowledge of NHS IT systems e.g. IPM, EDIS

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

This vacancy may be closed early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Michelle Gray
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01493 453374
Gwybodaeth i gefnogi eich cais

For further information please contact Michelle Gray, Emergency Division on 01493 453374. 

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg