Crynodeb o'r swydd
- Prif leoliad
- Administration
- Gradd
- NHS AfC: Band 2
- Contract
- Parhaol
- Oriau
- Rhan-amser - 17.5 awr yr wythnos
- Cyfeirnod y swydd
- 177-EMER-8220827
- Cyflogwr
- James Paget University Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- James Paget University Hospital
- Tref
- Gorleston
- Cyflog
- £25,272 per annum, pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 08/09/2026 08:00
Teitl cyflogwr
Emergency Department Receptionist
NHS AfC: Band 2
Patient and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Trosolwg o'r swydd
Receptionist - Emergency Department - Band 2
Emergency Care
An enthusiastic and self motivated individual is required to provide support to the Accident and Emergency Department on a part time basis.
The department operates a 24/7 service and the successful candidate will be required to work flexibly to meet the needs of the service. This will be on a rota basis and cover day, night, weekend and bank holiday shifts. Enhanced rates apply for unsocial hours.
Prif ddyletswyddau'r swydd
Applicants require excellent communication skills and the ability to work under pressure in a sensitive and highly pressurised environments. A minimum of 1 year’s previous experience as a receptionist/administrator with experience of customer services including responding to difficult customers is essential along with face to face working with the general public.
Gweithio i'n sefydliad
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
Manyleb y person
Qualifications
Meini prawf hanfodol
- GCSE or equivalent at grade D or above in English and Mathematics
Meini prawf dymunol
- NVQ in Customer Care OCR/RSA III
- OCR 1 or equivalent in typing/word processing qualification
Experience and knowledge
Meini prawf hanfodol
- Minimum of 1 year’s experience as a receptionist/administrator with experience of customer services including responding to difficult customers
- Experience of “face to face” working with the general public
Meini prawf dymunol
- Experience of working in a highly pressurised area
Skills, abilities and competencies
Meini prawf hanfodol
- Good IT skills including the ability to undertake basic data collection/entry
- Excellent communication and telephone skills
- Ability to concentrate with frequent interruptions and able to change work direction at short notice
Meini prawf dymunol
- Knowledge of NHS IT systems e.g. IPM, EDIS
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Application numbers
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Michelle Gray
- Teitl y swydd
- Administration Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01493 453374
- Gwybodaeth i gefnogi eich cais
For further information please contact Michelle Gray, Emergency Division on 01493 453374.
Rhestr swyddi gyda James Paget University Hospitals NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector







