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Job summary

Main area
Care services
Grade
4
Contract
Permanent
Hours
Part time - 18.75 hours per week
Job ref
173-40426-CYP
Employer
Leeds and York Partnership NHS Foundation Trust
Employer type
NHS
Site
Mill Lodge
Town
York
Salary
£28,392 - £31,157 pa pro rata
Salary period
Yearly
Closing
26/08/2026 23:59

Employer heading

Leeds and York Partnership NHS Foundation Trust logo

Support Service Team Coordinator

4

Job overview

As a Team Coordinator, you will provide a comprehensive, efficient and effective administrative and secretarial support service to multidisciplinary teams. You will oversee day-to-day administrative processes, supervise administrative staff, coordinate workloads and support service delivery, ensuring high standards of customer service, communication and operational efficiency are maintained throughout the service.

Main duties of the job

The post holder will coordinate and supervise administrative support services, manage workloads, provide day-to-day support to administrative staff, organise meetings and produce minutes, maintain records and information systems, prepare reports and statistics, support managers and clinical teams, and ensure administrative processes are delivered efficiently, accurately and in line with Trust policies and procedures. The role requires excellent organisational, communication and leadership skills, with the ability to prioritise competing demands and maintain effective working relationships across a range of services and professional groups.

Working for our organisation

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. 

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Detailed job description and main responsibilities

We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [email protected] 
Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. 

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. 

To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. 

So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.

Person specification

Qualifications

Essential criteria
  • GCSE English and Maths (or equivalent).
  • RSA III Word Processing, NVQ Level 4 in Administration, or equivalent experience.
  • Evidence of ongoing professional development.
Desirable criteria
  • ILM Level 3 or equivalent leadership qualification

Skills

Essential criteria
  • Excellent communication and interpersonal skills.
  • Strong organisational and time management skills.
  • Ability to prioritise and manage a demanding workload.
  • Effective problem-solving and decision-making skills.
  • Ability to supervise and support staff.
  • Excellent Microsoft Office skills, including Word, Excel, Outlook and Teams.
  • Accurate minute taking and report writing skills.
  • Strong customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidentiality and handle sensitive information appropriately.

Experience

Essential criteria
  • Significant administrative and secretarial experience.
  • Experience of supervising or managing staff.
  • Experience of working within a busy office environment.
  • Experience of arranging meetings, preparing agendas and taking minutes.
  • Experience of producing reports, statistics and management information.
  • Experience of managing competing priorities and meeting deadlines.
  • Experience of dealing with members of the public and a range of stakeholders.
  • Experience of working collaboratively within multidisciplinary teams

Knowledge

Essential criteria
  • Good knowledge of administrative and office management processes.
  • Excellent understanding of Microsoft Office applications and electronic systems.
  • Knowledge of diary management and meeting coordination.
  • Understanding of Information Governance, confidentiality and data protection requirements.
  • Knowledge of staff supervision and workload management.
  • Understanding of health and safety responsibilities within the workplace.
Desirable criteria
  • Awareness of NHS services and healthcare environments
  • Awareness of mental health services and terminology

Values Based

Desirable criteria
  • 1. Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue
  • 2. Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help.
  • 3. Tell us about a time when you showed someone kindness or understanding.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyWhite RibbonAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant Gold AwardDisability confident employer

Application numbers

Please note this vacancy may close earlier than the listed closing date if the maximum number of applications is received, so we strongly advise to not delay submitting your application to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Stubley
Job title
Support Service Manager
Email address
[email protected]
Telephone number
0113 8556421
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