Job summary
- Main area
- Communications Officer - Content Production
- Grade
- Band 6 (Subject to job matching)
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 413-109871-CD-LM
- Employer
- The Christie NHS Foundation Trust
- Employer type
- NHS
- Site
- Communications - E00447
- Town
- Manchester
- Salary
- £39,959 - £48,117 Pro rata Per Annum
- Salary period
- Yearly
- Closing
- 28/08/2026 23:59
Employer heading
Communications Officer - Content Production
Band 6 (Subject to job matching)
Job overview
If you thrive in a fast-paced environment and love creating impactful digital content to illustrate the work we do, this is the role you've been waiting for.
We are looking for an enthusiastic, versatile communications officer with a strong videography and content creation background to join our communications and marketing team at The Christie.
A digital-first storyteller, you'll work with our team on content that captures attention, elevates our reputation, and drives successful campaigns.
You will be part of a highly supportive and talented team that values fresh ideas. If you're digitally-savvy and have the energy and the drive to deliver exceptional work, we want to hear from you.
Main duties of the job
From storyboarding and shooting to final editing, you will be our go-to creator for engaging video and multimedia content working with the support and input of the wider team.
You'll have a creative eye and will use your expertise (Premiere, Photoshop, InDesign, etc.) to produce high-quality filmed and other multimedia assets that bring the fantastic work that The Christie does to life both externally on our social media channels and website, as well as internally on our new staff portal and digital screens.
You'll juggle multiple projects and keep timelines on track, managing filming seamlessly, all the while maintaining high attention to detail.
You will also have excellent communication skills, know what makes a good story and will understand how to tailor a message for different audiences. You will also have demonstrate good relationship-building skills with both our patients and staff.
Working for our organisation
The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.
We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.
We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.
Detailed job description and main responsibilities
1. Plan, film, and edit high-quality video content to a standard suitable for use across digital channels (intranet, screens, social media).
2. Organise, script and film executive vlogs (Board to Ward), staff profiles (We are The Christie) and staff/patient stories
3. Conduct and record interviews with patients, staff, and third parties to bring real stories to life sensitively and effectively.
4. Project manage video, photography and multimedia initiatives, working with colleagues, patients and the public to produce the agreed material.
5. Coordinate patients and staff to ensure effectiveness and consistency in messaging and branding.
6. Identify, plan and project manage multimedia content opportunities including stakeholder liaison with an ability to manage internal and external stakeholders at all levels.
7. Work with teams across all our sites (Oldham, Salford, Macclesfield, Withington) to identify content opportunities that support awareness, innovation, change management, recruitment, and engagement goals.
8. Manage incoming content requests and develop clear briefs to deliver projects on time and to a high standard.
9. Ensure all content is produced in line with brand guidelines, tone of voice, and safeguarding requirements. Ensure brand appropriate tone of voice is applied to each channel (eg Christie Connect intranet, digital screens, social media channels x 3).
10. Ensure patient confidentiality is maintained at all times and consent process is managed and recorded.
11. Translate complex projects into dynamic and impactful multimedia content with clear and easily understood messages using a range of techniques and formats to capture attention.
12. Identify, create and take advantage of opportunities for multimedia content creation identified as part of ongoing site visits.
13. Maintain and organise a video/digital asset library ensuring efficient processes for accessing, storing and sharing content.
14. Adapt content for different platforms and audiences.
15. Stay up to date with trends in digital storytelling and recommend new formats, tools and approaches.
16. Monitor and evaluate impact of content, including benchmarking to support review and analysis.
17. Prepare reports to update colleagues on effectiveness of content using insights to inform future work.
18. Work with and provide support advice regarding digital content to the wider team including close working with the digital marketing team who are responsible for content on the intranet and Trust website
19. Take ownership for multimedia content from concept to completion.
20. Support the communications officers in providing content for Trust social network sites including Facebook, Instagram, and LinkedIn.
Further support roles:
• Provide content for internal and external communication channels including press releases and statements, newsletters, stakeholder updates and other corporate materials.
• Provide support on all internal communication channels including but not limited to, We are The Christie magazine, Cascade Brief, Chief Executive updates, Board to Ward vlog, Weekly Bulletin, Neighbourhood Newsletter, and all staff communications ensuring consistency of look and feel and quality of communication.
• Support on content and publication of the weekly email newsletter and other publications using GovDelivery eg Neighbourhood Newsletter,
• Act as support to the communications team for enquiries to the Trust from the media on a wide range of issues.
• Provide support on media monitoring and reporting.
• Assist the communications team on corporate events such as official openings, photo calls, stakeholder and promotional events including VIP visits.
• Assist with maintaining and updating the Trust’s social media platforms.
• Assist with maintaining good stakeholder relationships and engagement using a variety of communications methods across the sectors locally, regionally, and nationally.
• Work closely with the digital services department to ensure effective management and synchronisation of relevant internal and external messages
Person specification
Qualifications
Essential criteria
- Degree in relevant area or equivalent work experience
- Multi-media, journalism, PR or marketing or journalism related post-graduate qualification or experience
Desirable criteria
- Videography or Photography Qualification
Experience
Essential criteria
- Substantial experience in multimedia / content production PR, marketing or social media role
- Proven experience in video production, photography, and digital content creation.
- Strong editing skills using industry-standard software (e.g., Adobe Premiere Pro, Photoshop, or equivalent).
- Knowledge of social media management tools (e.g. Sprout Social or equivalent).
- Ability to conduct interviews and capture sensitive stories with empathy, professionalism, and adherence to safeguarding practices
- Excellent storytelling skills, with an eye for compelling narratives and visuals
- Experience working with digital platforms and adapting content for different audiences
Desirable criteria
- Familiarity with working in a marketing, communications or public relations environment /experience of working in public sector
Skills
Essential criteria
- Excellent verbal and written communication skills including Plain English
- Excellent organisational skills, with strong ability to work under pressure and prioritise to meet deadlines
- Resilient and able to use initiative to manage competing demands
- Able to quickly establish and build effective working relationships and relate well to people at all levels
- Flexibility to work independently and collaboratively across teams
- Design skills using tools such as Canva or Adobe Illustrator
- Flexible and adaptable
- Able to work as part of a team
- Excellent communication skills – both written and oral
- Facilitation and active listening skills
- Ability to analyse and make judgements on a range of facts and situations
- Ability to exercise initiative and work to strict/tight deadlines whilst remaining calm
- Self-motivated, resourceful, proactive and innovative
- Assertive and able to deal with colleagues, patients and stakeholders at all levels
- Able to establish positive relationships and mutual respect with people at all
Knowledge
Essential criteria
- Working knowledge of key graphics applications in the Adobe Creative Suite range especially Adobe Photoshop, Premier and After Effects or similar packages
- Demonstrable success in the delivery and development of a photography, video and multimedia service including direction, production and post- production editing and finishing
- Good working knowledge of Microsoft Office
Values
Essential criteria
- Ability to demonstrate support for the Trust’s values and behaviours
Other
Essential criteria
- Ability to work under pressure
- Motivated and resourceful
- Able to maintain high standards of diplomacy and confidentiality
- The ability to work consistently and effectively even when under pressure
- Ability to respond to regular interruptions that may change course of work
- Full UK driving licence and access to a car with business insurance
- Able to work occasional unsocial hours
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jeanette Livings
- Job title
- Deputy Director of Communications
- Email address
- [email protected]
- Telephone number
- 07939 582821
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