Job summary
- Main area
- Mental Health
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 367-ACMS-101572
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Rosanne House, Parkway, Welwyn Garden City, AL8 6HG
- Town
- Welwyn Garden City
- Salary
- £59,798 - £67,020 per annum, pro rata HCAS inclusive
- Salary period
- Yearly
- Closing
- 08/09/2026 23:59
Employer heading
Primary Care Mental Health Operational Manager
Band 8a
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
We have a wonderful opportunity to join our Primary Care Mental Health Services in East and North Hertfordshire as an Operational Manager on a substantive basis.
The role provides opportunity for you to develop your management skills and be part of the development of new integrated ways of working with primary care colleagues. The increased provision of mental health services for primary care is a key part of community mental health transformation and this role will give you the opportunity to lead innovation. We are looking for fresh thinking and creative approaches that result in good outcomes for service users.
Main duties of the job
You will work within the HPFT Adult Community Leadership team to ensure the effective coordination and operational delivery of HPFT Primary Care Mental Health Services input in primary care networks in East and North Hertfordshire. You will have consolidated your experience of working with adults experiecing mental ill health, with experience of line managing and supervising staff, and working with clinicians and multi-disciplinary teams to achieve service improvement.
You will have a passion for excellent primary care based mental health services, and the difference they can make to service users and their carers.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
About us - Hertfordshire NHS Partnership Trust
Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...
https://www.hertsnhsgreattogether.co.uk/
Detailed job description and main responsibilities
Responsible for the provision of quality care within a complex range of
health and social care services.
Accountable for the effective operational management of all care
pathways.
Manage and monitor capacity on a day-to-day basis, ensuring effective escalation arrangements are in place.
Manage the development and delivery of team health promotion and
prevention, working closely with other agencies.
Ensure compliance with all statutory requirements and
implement relevant assurance systems to demonstrate compliance for
their service
Please see detailed Job Description for more information.
Person specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential criteria
- First degree or equivalent and professional qualification in a relevant area of health or social care
- Evidence of continuous professional and management development showing a combination of short courses, structured self-study or formal management courses
KNOWLEDGE, SKILLS AND EXPERIENCE
Essential criteria
- Management experience within the NHS
- Experience of engaging service users/ carers in service planning/improvement.
- Knowledge of National policy and standards of governance
- Knowledge of NHS and local Government strategies, policies, and plans
- Experience of planning and implementing service change.
- Experience of working with clinicians and multi professional teams in achieving service improvement.
- Evidence of achieving targets and objectives within a challenging environment.
- Able to organise own workload and that of the team to meet objectives and operate effectively.
COMMUNICATION SKILLS
Essential criteria
- Able to communicate verbally and in writing to inform and influence, staff and stakeholders.
- Ability to lead effective and empowered teams.
- Ability to manage conflict and tension in a proactive and constructive manner.
- Ability to direct and delegate effectively.
ANALYTICAL SKILLS
Essential criteria
- Ability to translate complex issues and problems into clearly articulated and understandable recommendations and plans
- Ability to develop flexible and creative solutions to difficult problems and challenges.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tom Page
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07827897263
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