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Job summary

Main area
Finance
Grade
Band 5
Contract
Fixed term: 11 months (Until July 2027)
Hours
Full time - 37.5 hours per week
Job ref
290-CR-2046
Employer
Imperial College Healthcare NHS Trust
Employer type
NHS
Site
St Mary's Hospital
Town
London
Salary
£38,488 - £46,852 pa inclusive
Salary period
Yearly
Closing
02/09/2026 23:59

Employer heading

Imperial College Healthcare NHS Trust logo

Senior Credit Controller

Band 5

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.  

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.  

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

 

Job overview

An exciting secondment opportunity has arisen for a highly motivated and experienced Senior Credit Controller to join the Accounts Receivable team within the Finance Directorate. This is a busy and varied role, offering the opportunity to make a significant contribution to maximising cash collection for the Trust. 

A key aspect of the role will be ensuring that all outstanding debts are pursued regularly and collected in a timely manner, alongside the accurate and timely allocation of all receipts received each day.

The successful candidate will be responsible for the effective management and recovery of outstanding Trust debt. This will include reviewing accounts, undertaking appropriate checks and referring appropriate debts to an external debt collection agency. You will act as the main point of contact for Trust debt, working closely with colleagues across the organisation to identify and pursue appropriate methods of debt recovery.

 

Main duties of the job

  • As Senior Credit Controller, you will provide supervision and support to the Credit Control team. In the absence of the Accounts Receivable Manager, you will provide appropriate cover and undertake relevant managerial responsibilities. You will also play an active role in the month-end reporting process and Agreement of Balances exercises.
  • We are looking for an individual with recent Credit Control experience within a large organisation who can demonstrate a proactive, organised and results-focused approach to debt recovery.
    You will need to be IT literate, confident working with large volumes of financial data and able to prioritise and manage multiple tasks effectively.
  • Excellent communication skills are essential, together with the ability to build positive working relationships with colleagues and customers. Strong teamwork, supervisory skills, organisation and time-management skills are also required.

This role offers an excellent opportunity for an experienced and confident Credit Controller to further develop their leadership and supervisory skills within a supportive finance environment.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.  

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. 

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria
  • AAT/Professional Accountancy qualification
  • Degree or equivalent or qualified by experience

Experience

Essential criteria
  • Excellent credit control experience including debt collection and supervisory experience
  • Experience in dealing with difficult customers and ability to resolve complex queries
  • Experience of computerised financial systems
  • Experience in investigation and analysis into financial issues
  • Experience of coaching/ mentoring junior members of staff

Skills/Knowledge/ Abilities

Essential criteria
  • Knowledge of NHS financial regime
  • Proficient accounting skills
  • Knowledge of a range of finance systems, payments and invoicing

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work FlexiblyGreen Plan

Application numbers

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Documents to download

Apply online now

Further details / informal visits contact

Name
Karina Ramchurn
Job title
Accounts Receivable Manager
Email address
[email protected]
Additional information

For an informal discussion, please contact Karina Ramchurn, Accounts Receivable Manager.

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