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Job summary

Main area
IT
Grade
NHS AfC: Band 8c
Contract
Permanent: Requirement to be available out of hour through an on-call rota
Hours
Full time - 37.5 hours per week
Job ref
308-CORP-3309
Employer
London Ambulance Service NHS Trust
Employer type
NHS
Site
Trust HQ
Town
London
Salary
£88,250 - £100,355 per annum incl HCAS
Salary period
Yearly
Closing
13/09/2026 23:59
Interview date
22/09/2026

Employer heading

London Ambulance Service NHS Trust logo

Head of Digital Architecture

NHS AfC: Band 8c

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year.  We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.

We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the city.  We cover an area of 620sq miles and have more than 8,000 people who work or volunteer for us – rising to 10,000 when including bank staff and students.

We answer around two million 999 calls a year and our crews attend more than 3000 emergencies a day. Our 24-hour 111 integrated urgent care services London answer around two million calls a year.

We play a leading role in integrating access to emergency and urgent care in the capital and are striving to ensure patients receive the right response, in the right place, at the right time

Our main role is to respond to emergency 999 calls, providing medical care to patients across the capital, 24-hours a day, 365 days a year. Other services we offer include providing pre-arranged patient transport and finding hospital beds. Working with the police and the fire service, we are prepared for dealing with large-scale or major incidents in the capital.

 

 

Job overview

The London Ambulance Service (LAS) depends on highly available, reliable, sustainable, cost-effective digital services to support the delivery of urgent and emergency care. To ensure that digital & data services are appropriately evaluated and designed to support LAS in providing an excellent digital experience for our staff and outstanding care for our patients.

Working within the Digital & Data Directorate as a member of the Senior Leadership Team (SLT). The Head of Architecture is the principal expert specialist and owner of the Digital Architecture Department. Accountable for ensuring that the technology design and roadmaps for digital and data services and standards developed across the Trust, are mapped to and enable the Trust strategy, business needs and long-term plan. Along with ownership of definition and development of Digital Architectural delivery capability resources, processes, standards and tools.

The role is critical to the Trust to ensure digital alignment with Trust strategic goals, standardisation of products and services, governance and compliance with architecture processes and principles.

Please note: We may close this advert early if we receive a high volume of applications. 

Main duties of the job

To be the principal specialist and owner of the Digital Architecture Department, accountable for:

• Providing appropriate leadership and governance of Digital Architecture services, policies, mandates, processes, procedures and reports and the operation of the Architecture Review Board.

• Identifying the Trust’s current business and technology architectures and developing joined up target architectures and long-term technology roadmaps for all business areas of the Trust to achieve the digital transformation required to realise the Trust’s future vision.

• The design of information, software and infrastructure systems and services across all LAS functions using standardised principles so that they support the roadmaps and are appropriately available, resilient and secure.

• Collating and providing structured design and architectural information to help manage and change the digital environment and information the Trust uses.

• Ensure business requirements are reviewed, interpreted and respond to, ensuring alignment between customer expectations and future digital capabilities.

• The improvement and monitoring of Architecture services against a recognised Architecture Maturity Model and Standards.

• Providing architectural expertise, direction, and assistance to staff and managers in and outside Digital & Data.

 

Working for our organisation

Our strategy 2023-2028 outlines how we plan to achieve this, and  is centred upon three missions focused on:

  • Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Detailed job description and main responsibilities

Applicants are advised to read all the information enclosed in the advert job description role specification before completing an application.

Person specification

Qualifications, Accreditations, Education

Essential criteria
  • Educated to Master’s degree level in IT related subject or equivalent extensive senior technical management experience within an IT department
  • Information Technology Infrastructure Library (ITIL) Foundation level qualified
  • TOGAF: Foundation 9.2 or 10

Experience

Essential criteria
  • Extensive specialist experience of technology design and roadmaps
  • Demonstrable recent and relevant Senior Management level experience within a large organisation in a Senior Enterprise or Technical Architect role.

Knowledge

Essential criteria
  • Knowledge of frameworks and standards for solution architecture such as IEEE 1016-2009
  • Creating a clear vision and supporting the translation of business intelligence into operational plans
  • Able to work across professional and organisational boundaries with highly developed negotiation and influencing skills

Employer certification / accreditation badges

Apprenticeships logoLondon Living Wage EmployerDisability confident employerStep into healthArmed Forces CovenantPeople PromiseApprenticeships Top 100 Employers 2024

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Paul Schack
Job title
Director of Digital Services
Email address
[email protected]
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