Job summary
- Main area
- HR
- Grade
- Band 3
- Contract
- Permanent: Flexible pattern - minimum of 4 days per week
- Hours
- Part time - 20 hours per week (Flexible pattern - minimum of 4 days per week)
- Job ref
- 343-SDH&C-8255039
- Employer
- Surrey Downs Health and Care
- Employer type
- Public (Non NHS)
- Site
- Surrey Downs Health and Care, Horizon House
- Town
- Epsom
- Salary
- £27,106 - £28,850 per annum pro rata
- Salary period
- Yearly
- Closing
- 13/09/2026 23:59
Employer heading
Surrey Downs Health and Care
Human Resources Assistant
Band 3
Job overview
Surrey Downs Heath and Care
To provide an effective and efficient comprehensive administration service for Surrey Downs Health & Care Partnership (SDH&C). Ensuring that the service provided meets agreed quality standards. Develop positive relations with managers and staff within SDH&C to provide relevant HR related advice and support.
Main duties of the job
Plan and organise own work assessing priorities on a day to day basis and planning ahead to meet ongoing schedule of strict deadlines;
Support the Head of HR with diary management and administration tasks as and when needed.
Maintain high standards of confidentiality at all times;
Identify and take personal responsibility for maintaining and development (professional) knowledge and expertise, agree and working towards the achievement of a Personal Development Plan.
Continually strive for service improvement to support the highest quality of patient care, service provision and business objectives;
Any additional SDH&C project-based support as applicable
Able to support the Recruitment administrator, HR Systems Specialist & Resourcing Advisor & Business Partner as and when required – such as fluctuations in capacity & annual leave.
Working for our organisation
Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
- The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
- Epsom and St Helier’s University Hospitals NHS Trust
- Surrey Council County
Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.
It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.
In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.
Detailed job description and main responsibilities
Principle Duties to include:
First point of contact for SDH&C staff for HR queries – manage the HR queries inbox ensuring that queries are directed appropriately and in a timely manner.
Assist with the review & updating of HR policies. Ensure that revisions to policies are disseminated to the teams and uploaded to the intranet.
Produce and review template documentation/ proformas in relation to HR processes, such as 1:1s, appraisals and mid-term reviews.
Responsible for maintaining personnel files within appropriate timescales - ensuring all HR documentation is stored securely and every employee has the correct documentation stored.
Support the HR/OD Advisory and Business Partner in the management of employee relations, acting as a formal note-taker during grievance, investigation and disciplinary meetings and distributing required correspondence when required.
Maintain SDH&C staff database with up to date employee information.
Monitor fixed term contracts, professional registrations, DBS and right to work.
Advise on terms and conditions queries such as annual leave and basic terms and conditions seeking advice from HR Business Partner for complex queries
Support with updating the SDH&C handbook.
Person specification
Qualifications
Essential criteria
- Educated to GSCE level or equivalent
Desirable criteria
- Qualifications in Microsoft Programs
Experience
Essential criteria
- Experience of working in a customer focussed environment, demonstrating a commitment to providing customer service to a high standard
- Previous administration experience in a busy office environment
Desirable criteria
- Experience of working with confidential, sensitive data
- Some practical knowledge of HR systems and HR processes
Skills
Essential criteria
- Able to work independently and under pressure, planning work appropriately to meet deadlines
- Demonstrates good communication and interpersonal skills
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Emma Alderman
- Job title
- Head of People and OD
- Email address
- [email protected]
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