Crynodeb o'r swydd
- Prif leoliad
- Emergency Division
- Gradd
- Band 8a
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 203-EM880
- Cyflogwr
- South Warwickshire University NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- SWFT/GEH
- Tref
- Warwick
- Cyflog
- £57,528 - £64,750 Per Annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 10/09/2026 23:59
- Dyddiad y cyfweliad
- 22/09/2026
Teitl cyflogwr
Operational Manager
Band 8a
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Disclosure and Barring Service (DBS) Checks
Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.
Probationary Period
All new staff to the Trust will be subject to a standard 3 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Visa Sponsorship
The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.
Trosolwg o'r swydd
We welcome applicants to join the Emergency Division as an Operational Manager working across SWFT and GEH.
Following a restructure we have 4 posts
- Warwickshire wide Operational Manager in Frailty
- SWFT Operational Manager - Long Term Conditions
- GEH Operational Manager - Criteria to Reside
- SWFT Operational Manager - Criteria to Reside (Fixed Term)
Prif ddyletswyddau'r swydd
The Operations Manager will support and assist in developing the strategic direction for services within their portfolio, working with the General Manager and or the Directorate Manager to influence the strategic direction for the directorate to deliver safe and effective patient services.
The Operations Manager will be responsible for the day to day management of the services within their portfolio, supporting the development of business plans in line with performance frameworks to meet the constitutional standards.
The Operations Manager will contribute and support the governance structures within the Directorate to cover health and safety and risk management. Working with the clinical and nursing staff to ensure robust clinical governance is in place at service level.
The Operations Manager will lead and support job planning for services within the portfolio.
The Operations Manager will provide visible leadership across the services within their portfolio, being the first point of escalation for any deviation to plan, quality measure or financial key performance indicators.
The postholder may be required to deputise as required.
The postholder will be required to be included in the Trust’s on call management rota.
The postholder may be asked to work at other sites within the George Eliot Hospital NHS Trust and South Warwickshire University Hospital NHS Foundation Trust or one of the associated community locations as required.
Gweithio i'n sefydliad
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Performance Management
To support and assist the Directorate Triumvirate in ensuring robust performance management systems are in place for the services within their portfolio.
To provide day to day management of services within their portfolio against the constitutional standards, reporting to the Directorate Triumvirate.
To attend on behalf of the directorate weekly performance meetings, being able to articulate performance levels, reason and mitigation for deviances against plan and national standards.
To analyse and interpret data from various sources into effective knowledge management which drives the activities of the services within their portfolio.
To provide leadership to service managers so they are aware of specific standards/ targets that they are responsible for delivering and provide support to each manager to ensure safe and effective delivery of them.
To support with the management and delivery of clinical services, management of clinical risk and health care governance for the services within their portfolio, escalating to the Directorate Management team and concerns or possible risk.
To ensure effective and optimum utilisation of resources within the services within their portfolio.
To develop and implement business plans to ensure all services within their portfolio can respond to patients’ needs throughout the year.
Strategic Development
To work collaboratively with services within their portfolio to identify key activities for service improvement and business development. To inform the Directorate Triumvirate of service plans so that they can be included in the business planning cycle and budget setting.
To support the development and delivery of business opportunities for services within their portfolio that maintain, support and enhance the delivery of high-quality services, including new and existing opportunities for income generation.
To support and take the local lead with services within their portfolio for service redesign with the multidisciplinary service team, supporting service managers to confidently design and implement service changes to meet the national and local priorities and to improve patient care.
To work with the Directorate Triumvirate to inform and contribute to the strategic planning that will support development of the Directorate planning and priorities.
To develop effective partnerships with clinical teams and an environment in which all service staff have the opportunity to be involved and influence the management, planning and development of services.
Financial Responsibilities
To work with the directorate management and service leadership to establish a strategic direction that will provide a base for business planning and reflects the local and national priorities.
To support and assist the directorate management to lead the speciality multidisciplinary team in the management of budgets, reporting to the Directorate Triumvirate to ensure services are delivery cost effectively and productivity is maximised.
To maximise income opportunities available to the service within their portfolio to ensure business cases are developed to sustain and transform services in line with local and national priorities. To inform the directorate business planning.
To ensure all assets within the services within their portfolio (buildings, land and equipment) re utilised efficiently and effectively. To inform and support the Directorate Triumvirate to ensure the service needs are reflected in the Trust capital plans.
To support with the strategic business, workforce and financial plans for the services within their portfolio, informing on and assuring the Directorate Triumvirate that such plans are in line with local and national priorities.
To support the speciality in the development of services to meet the national agenda of providing patient care locally by working with primary and third sector providers.
Leadership and Workforce
To provide leadership, direction and development to ensure the skills and capabilities of the services are effectively utilised to maximum potential of the individuals.
Working with the Directorate Triumvirate assist with the development of a workforce that is fit to the deliver local and national priorities and to improve the care and experience pf patients and carers.
Lead on the development of services within their portfolio workforce plans to ensure effective utilisation of the workforce with appropriate skill mix levels in all the services.
To support with the development of consultant job plans, ensuring a robust process is in place to agree and monitor job plans. To ensure consultant job plans reflect clinical commitments and Trust objectives.
Working with the services to ensure that effective arrangements are established and maintained to engage medical and other clinical professionals in the planning of clinical and non-clinical services.
To ensure good HR practices are adhered to within the services, including workforce strategies, training and annual appraisals, monitor sickness levels , identifying areas where we can reduce sickness.
To promote a culture of equality, inclusion and engagement across the services
To actively work with the Directorate Triumvirate in developing the directorate plan and participate in the decision making of the directorate.
To work with the Directorate Triumvirate to initiate change within the services and directorate, ensuring engagement with staff, service users and appropriate other stakeholders.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to Degree level of equivalent
- Post graduate level qualification or equivalent extensive experience
- Specialist knowledge and detailed understanding of national priorities and developments
Experience
Meini prawf hanfodol
- Relevant and proven experience in managing a service
- Relevant and proven experience in improving services
- Experience in managing teams and individuals, including across multi site services
- Experience in liaising with finance departments, and commissioning bodies
- Experience of financial budget ownership
- Experience in contract performance management, including SLAs
- Experience in compiling and ratifying standard operating procedures (SOPs)
- Evidence of developing quality assurance systems and procedures
- Dissemination of complex information to internal and external stakeholders
- Analysing practices and implementing policies to improve outcomes.
- Preparing and delivering formal presentations
- Allocation of tasks and projects to others and supervision of outcomes
Skills
Meini prawf hanfodol
- Numeracy and problem solving skills
- Critical analytical skills
- Proven ability to communicate effectively in writing
- Proven ability to communicate effectively verbally
- Proficient in the use of Microsoft word, excel and powerpoint
- Proven ability to work under pressure
- Demonstrates the ability to work under own initiative
- Demonstrates understanding of the importance of audit/quality
Meini prawf dymunol
- Project management experience including independently initiating and delivering projects.
Personal Qualities
Meini prawf hanfodol
- Demonstrate the ability to meet Trust values
- Willingness & ability to work across multiple sites
- Ability to form and maintain positive working relationships
- Ability to respond to the needs of the service
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Mark Battison
- Teitl y swydd
- Directorate Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01926495321
Rhestr swyddi gyda South Warwickshire University NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector





