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Job summary

Main area
Administrative & Clerical
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
267-OA8264222
Employer
Oxford Health NHS Foundation Trust
Employer type
NHS
Site
Warneford Hospital
Town
Oxford
Salary
£32,073 - £39,043 per annum
Salary period
Yearly
Closing
20/10/2026 23:59

Employer heading

Oxford Health NHS Foundation Trust logo

Performance and Administration Manager

Band 5

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).

We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.

We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.

We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.

Good luck and we hope to hear from you.


 

Job overview

Are you an experienced admin individual with strong data and business knowledge?

Do you want to work in a busy mental health environment, supporting a range of clinical and non clinical stakeholders?

We are looking for a full time Performance & Administration Manager to join the acute in-patient adult wards, of Oxford Health NHS Foundation Trust. You will be working across 3 wards based at Warneford Hospital - comprising of Allen ward, Wintle ward and Vaughan Thomas ward.

We are looking for a highly motivated individual to support our teams with a range of tasks such as providing performance and business reports, analysing data and day-to day resource planning in line with the ward budgets. The post also involves line management and leadership of the administrative teams.

Main duties of the job

  • Support the Matron in achieving Trust targets on data quality by reviewing reports and monitoring the timely entry and quality of data input.
  • Ensure the Matron, Consultant and ward clinicians are provided with comprehensive, efficient, and effective secretarial and administrative support.
  • Ensure the Team databases/electronic files, performance systems are accurate and up to date together with data inputting as necessary.
  • Arrange meetings and room bookings as requested.
  • Provide administrative and minute taking support to the matron, consultant and other clinicians in ward meetings and external meetings taking place on the ward.
  • Support the matron in monitoring training and performance management for staff.

Working for our organisation

We provide multi-disciplinary care to adults experiencing mental health illnesses   from Oxfordshire  needing specialist in-patient care. The wards are part of a wider patient pathway also providing mental health services.

Benefits of working for Oxford Health NHS Foundation Trust include:

  • Excellent opportunities for career progression
  • 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Staff accommodation
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge and skills

Essential criteria
  • Educated to at least Degree Level or equivalent with evidence of numerical skills.
  • Evidence of continuous personal and professional development.
Desirable criteria
  • Business administration or Management qualification
  • Experience of working in mental health or hospital administration teams

Qualification- Academic

Essential criteria
  • IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.
Desirable criteria
  • Ability to use KPIs to improve team performance
  • Knowledge of CQC domains and application to administrative roles

Experience

Essential criteria
  • Experience of working in an administrative/secretarial role
  • Excellent written and verbal communication skills
  • Experience of performance monitoring and management
  • Experience in supervising or leading teams
Desirable criteria
  • Previous experience of working in a healthcare environment
  • Good application of analytical skills to clinical data
  • Experience of working relationships including GP’s, CCG’s, Health and Social Care Services, Voluntary Organisations and Patient and Carer Representatives.

personal qualities

Essential criteria
  • Positive, reliable and flexible approach with practical problem solving abilities.
  • Works well under pressure, plan and manage workload, team player
  • Good understanding of information governance
Desirable criteria
  • Willingness to learn and develope
  • Ability to proactively take responsibility for tasks
  • Reliable, honest and trustworthy

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStep into healthNHS 75th BirthdayDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Woodford
Job title
Modern Matron
Email address
[email protected]
Telephone number
07917 827 110
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