Job summary
- Main area
- Corporate Finance
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 321-CORP-8150192-B4
- Employer
- Oxford University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- OUH Cowley
- Town
- Oxford
- Salary
- £28,392 - £31,157 per annum pro rata
- Salary period
- Yearly
- Closing
- 17/09/2026 23:59
Employer heading
Accounts Receivable Officer
NHS AfC: Band 4
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
The Accounts Receivable (AR) Officer is responsible for creating , maintaining accurate financial records, and ensuring customers pay outstanding invoices on time. The role supports healthy cash flow and strong financial operations within an organization.
Main duties of the job
An Accounts Receivable Officer monitors customer accounts, issues invoices, records payments, follows up on overdue balances, and reconciles accounts. They work closely with customers, the finance team, and other departments to resolve billing issues and ensure accurate financial reporting.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Detailed job description and main responsibilities
For a Detailed job description and main responsibilities please refer to the Job Description document attached.
Person specification
Qualifications
Essential criteria
- GCSE Maths and English (Grade C/4 or above) or equivalent
Desirable criteria
- AAT Level 3 or working towards AAT Level 4
Experience
Essential criteria
- Experience working in an accounts receivable, finance or credit control environment
- Experience of debt collection and customer account management
- Experience processing invoices and cash allocation
- Experience resolving customer queries
Desirable criteria
- NHS finance experience
- Experience using Oracle, SBS, Integra or other NHS finance systems
- Knowledge of NHS income streams
- Experience of month-end processes
Knowledge
Essential criteria
- Understanding of accounts receivable processes
- Understanding of financial controls
- Working knowledge of Microsoft Excel
Desirable criteria
- Knowledge of NHS finance guidance
- Knowledge of VAT relating to sales invoices
- Understanding of Standing Financial Instructions
Skills
Essential criteria
- Excellent numerical skills
- Strong attention to detail
- Ability to prioritise workload
- Good written and verbal communication
- Ability to work independently
- Problem-solving skills
- Ability to maintain confidentiality
Desirable criteria
- Advanced Excel skills including Pivot Tables and VLOOKUP/XLOOKUP
- Experience producing management reports
- Process improvement skills
Personal Attributes
Essential criteria
- Reliable and organised
- Flexible and adaptable
- Positive team player
- Able to work under pressure and meet deadlines
- Committed to continuous improvement
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Georgia Jones
- Job title
- Accounts Receivable Manager
- Email address
- [email protected]
- Telephone number
- 01865 226331
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