Job summary
- Main area
- Information Governance
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 824-CORP-8273063
- Employer
- Central London Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- Parsons Green
- Town
- London
- Salary
- £47,951 - £56,863 per annum, inclusive of HCAS
- Salary period
- Yearly
- Closing
- 29/09/2026 23:59
Employer heading
Information Governance Advisor
Band 6
Welcome to Central London Community Healthcare (CLCH)
At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.
Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.
We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.
Together, we build a caring community where the warmth we show one another shines through in every life we touch.
Job overview
Join the Information Governance (IG) Team at Central London Community Healthcare NHS Trust and play a key role in helping us protect information, support colleagues and maintain high standards of governance across the organisation.
As an Information Governance Advisor, you will provide specialist guidance that enables staff to manage information responsibly, confidently and in line with legal and regulatory requirements. Your work will help ensure that information is used safely and effectively to support excellent patient care and organisational performance.
This varied and rewarding role offers the opportunity to:
- Support the Trust in meeting its information governance and data protection obligations.
- Build positive working relationships with colleagues and external partner organisations.
- Contribute to the continuous improvement of information governance processes and assurance activities.
- Help strengthen a culture of transparency, accountability and good information handling practices.
- Develop your expertise within a supportive and collaborative team environment.
Working closely with the Deputy Head of Information Governance and colleagues across the Trust, you will have the opportunity to make a meaningful contribution to an important service area.
We welcome applications from people of all backgrounds and experiences who can bring a thoughtful, collaborative and inclusive approach to information governance.
Main duties of the job
As an Information Governance Advisor, you will support the effective delivery and continuous development of information governance services across the Trust.
Key responsibilities include:
- Providing clear, practical advice and guidance to staff on information governance, data protection and information-sharing matters.
- Managing requests for information under the Freedom of Information Act 2000, Environmental Information Regulations and Data Protection legislation, including Data Subject Access Requests.
- Working collaboratively with partner organisations to support information governance compliance and best practice.
- Supporting the Trust's annual Data Security and Protection Toolkit submission by gathering evidence and providing assurance information.
- Conducting data protection audits and assisting with the identification and implementation of improvements.
- Undertaking the initial review and investigation of information governance incidents reported through the Trust's internal reporting systems.
- Maintaining accurate records and contributing to monitoring reports, compliance activities and governance assurance processes.
- Promoting awareness of information governance responsibilities and supporting the delivery of related initiatives across the organisation.
The role requires strong organisational skills, attention to detail, sound judgement and the ability to communicate complex information clearly to a wide range of stakeholders.
Working for our organisation
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Detailed job description and main responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.
Person specification
Education/ Qualification
Essential criteria
- Degree level education or previous relevant experience in an Information Governance related field
- ISEB qualification in FOI and /or DPA or equivalent.
- Evidence of recent and ongoing CPD / learning in DPA / FOI / Information Governance
Desirable criteria
- GDPR Practitioner Certificate
Experience
Essential criteria
- Specialist expertise in Freedom of Information Act 2000 legislation
- Expertise in Data Protection Act 2018 and GDPR legislation
- Understanding of complex public sector organisation and effective partnership working
- An understanding of NHS legislation, governance frameworks and standards
- Understanding and knowledge of records management
- Understanding and knowledge of confidentiality guidance (Caldicott)
- Experience of working within the NHS
- Experience of handling and responding to FOI and Data Protection queries
- Experience of successfully engaging and working with a range of staff and members of the public.
- Previous experience of working in a public facing team within the healthcare sector
- Experience of planning and delivering training sessions to multidisciplinary groups
Desirable criteria
- Familiarity with incident reporting and investigation methods
- Project Management qualification
- Experience of use of clinical systems for records extraction and auditing.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Caroline Law
- Job title
- Head of Information Governance & DPO
- Email address
- [email protected]
- Telephone number
- 07506937257
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