Job summary
- Main area
- Access and Medicine
- Grade
- AFC Band 2
- Contract
- Permanent
- Hours
- Part time - 19.88 hours per week
- Job ref
- 384-AGB-EMF21343-B2
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Surrey NHS Foundation Trust
- Town
- Guildford
- Salary
- £26,618 per annum pro rata including High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 18/09/2026 23:59
Employer heading
Ward Receptionist
AFC Band 2
Job overview
We are looking for flexible, enthusiastic, committed and hardworking person to join our medicine ward Reception team. This environment will provide successful candidates with opportunities to develop new skills and knowledge on our busy medicine wards. Motivated candidates will be supported to work with the clinical teams providing administrative and clerical support to the medical staff.
This is a substantive position that offers flexible shifts 3pm to 8pm every Monday to Thursday or Tuesday to Friday across Medicine wards
Main duties of the job
Main duties will be to answer the telephone, to provide administrative and clerical support and carry out general reception duties.
Suitable candidates will ideally have:
Excellent communication skills
Friendly and hardworking
Good IT skills
Happy to help others
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients’ homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter’s Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Detailed job description and main responsibilities
To provide full administrative and clerical support to the ward team and medical staff. To be a full member of the ward team, and assist in the smooth running of the ward. The role is to be agreed with the ward manager to meet the needs of the service.
Person specification
Qualifications
Essential criteria
- Good standard of general education
Desirable criteria
- Grade C or above GCSE/equivalent
- English language
- Basic food hygiene certificate
Knowledge
Essential criteria
- Previous experience in a reception or other customer-facing role
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Asha Gurung
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 01483 571122
- Additional information
Ext 4076
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