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Job summary

Main area
Out of Hours Night Manager Crisis Pathway
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week (Nights)
Job ref
270-TH453-MH
Employer
Northamptonshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Highfield Clinical care centre
Town
Northampton
Salary
£49,387 - £56,515 pa pro rata
Salary period
Yearly
Closing
02/11/2026 23:59

Employer heading

Northamptonshire Healthcare NHS Foundation Trust logo

Out of Hours Night Manager - Crisis Pathway

Band 7

Job overview

This is a key role within the Mental Health Community Pathway taking operational responsibility for the services which operate out of hours. The aim is to bring together all services out of hours as one team working closely together with defined functions. 

The OOM (Out of hours Operational Manager)  will foster a culture of the services working together to ensure that service user and carers journey through services are seamless.

The OOM will manage and support staff to manage service users who present with highly complex needs; they will be required to attend and manage incidents or complex situations, and support clinically at times of increased activity and acuity. 

Main duties of the job

The Out of Hours Manager (OOM) will be responsible for the coordination and management of the staffing resource of a range of services inclusive of:

·       Acute Liaison Mental Health Services in Kettering and Northampton General Hospitals

·       Crisis Response Unit

·       Police Street Triage

·       Integrated Response Hub

·       Crisis Cafes

·       Crisis Houses 

Working with partners including Mind, Northamptonshire Police and EMAS

Reporting to the Service Manager within the Crisis Pathway

 

Working for our organisation

NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our ‘outstanding’ rating by encouraging opportunity, innovation, development and growth across our workforce. 

At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer. 

We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.

 

Detailed job description and main responsibilities

·       Leading, managing and coordinating the out of hour services within the crisis pathway

·       Ensuring safe and effective delivery of services

·       Support and manage complex cases

·       Rota management

·       The role will involve working closely with the OOMs who are based in the Adult Inpatient Service and there will be times where cross cover may be required.

·       Being on the on-call rota

·       Line managing staff

·       Providing supervision and reflective practice to staff

·       Being a point of escalation for the teams out of hours

·       Communicate and work effectively with partner agencies

·       Audits and ensuring standards of care are being met within the teams

 

Please note this is not an exhaustive list of duties and responsibilities of the post. The post holder may be required to undertake other duties as may reasonably be required commensurate with the grade and/or hours of work at the post holders initial place of work or at any other of the Trust’s establishments.

 

Person specification

Qualifications

Essential criteria
  • Holds Qualification for role (RMN/OT/SW)
  • Post qualification experience in mental health crisis role
Desirable criteria
  • Management qualification

Experience

Essential criteria
  • Experience of supervising others in previous roles
Desirable criteria
  • Able to work across multiple service - experience in management

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into health

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Christine Elizabeth Edwards
Job title
Service Manager Crisis Pathway
Email address
[email protected]
Telephone number
07718271639
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