Trosolwg o'r swydd

An exciting opportunity has arisen for a Patient Pathway Co-ordinator to join our team. This key role supports the effective delivery of elective access and theatre services, ensuring patients progress smoothly through their treatment pathways and receive timely care.

The post holder will manage complex Referral to Treatment (RTT) pathways, coordinate theatre capacity, monitor service performance, and work closely with clinical and operational teams across multiple departments and sites. They will play an important role in meeting access targets, resolving pathway issues, and maintaining high standards of patient care.

The successful candidate will supervise and support administrative staff, contribute to training and development, and take part in service improvement initiatives to enhance operational efficiency and patient experience. Working with a high degree of autonomy, they will use strong organisational, analytical, and decision-making skills to manage competing priorities and support the delivery of service objectives. The role also includes deputising for other Band 5 colleagues when required.

Prif ddyletswyddau'r swydd

• Manage the speciality team, which will involve supervising and direct line managing the waiting list officers.
•  Ensuring agreed booking procedures, waiting list procedures and administration resources deliver optimum utilisation of capacity, within national targets and timescales, and ensuring the service is customer care focused at all times
• Manage the performance of agreed booking procedures required to meet and maintain the national targets following Standard Operating Procedures (SOPs) that allow for efficient booking and utilisation of existing capacity by speciality.
• Manage the performance of processes which will ensure early identification of capacity issues for escalation and discussion with service managers and clinicians.
• Agree action plans in line with service managers to constantly maintain the delivery of the Trust’s performance targets.
• Review procedures within the Directorates, which affect patient access, identify and implement changes in order to improve efficiency and effectiveness for patients.
• Work closely with members of the clinical and non-clinical teams across the Trust in developing and refining policies and procedures to ensure seamless management of patients across all departments.
• Ensure that the team maintains a professional and positive approach at all times.

Gweithio i'n sefydliad

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do. 

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us
Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

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