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Job summary

Main area
Neurosurgery
Grade
NHS AfC: Band 4
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week
Job ref
216-LT-DD8287608
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
University Hospital Plymouth
Town
PLYMOUTH
Salary
£28,392 - £31,157 Per Annum, Pro Rata
Salary period
Yearly
Closing
14/10/2026 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Speciality Coordinator - Neurosurgery

NHS AfC: Band 4

Job overview

To provide a comprehensive administrative service to a number of Consultants and/or group of medical staff in an efficient and timely manner.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Provide and deliver a high standard of full secretarial service to the Consultant and/or group of medical staff using a varied range of work procedures.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.

The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment manager for this post who will put you into contact with the recruitment team.   

We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case.   

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.  It is sometimes necessary to close vacancies before the closing date.

 If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

 Section 1 - Speciality Co-Ordinator:

·         Responsible for the supervision and training of junior staff.  Manage and supervise members of the team.

·         To assist in the training of newly appointed temporary, locum or other secretaries and supporting them during their assimilation.

·         Ensure outpatient referrals are managed in accordance with the Trust’s Waiting List Policy.

·         Ensure that patients are added to the IP/DC waiting list in accordance with the Trust’s waiting list policy.

·         Co-ordination of speciality waiting lists/PTL’s, including Cancer PTL, within the framework of the Trust’s Waiting List Policy.

·         Work with the service line management team to ensure key performance standards in relation to patient access are met. 

 *** See attached Job Description for full details ***

Person specification

Experience

Essential criteria
  • • Previous demonstrable experience as a medical secretary.
  • • Demonstrate proven knowledge of waiting list management
  • • Demonstrate use of hospital software EPIC.
  • • Demonstrate proven ability to use all main software packages.
Desirable criteria
  • An understanding of local and national access policies.

Qualifications

Essential criteria
  • A-C in Maths and English GCSEs or Equivalent demonstrable qualifications
  • Level 4 NVQ in Business Administration or equivalent demonstrable experience.
Desirable criteria
  • Working towards a recognised leadership and management qualification.

Aptitude and Abilities

Essential criteria
  • Good communication skills, written and verbal, with proven ability to demonstrate fluency, clarity and effectiveness at all levels.
  • Proven ability to work calmly and methodically whilst completing a varied workload in a busy environment.
  • Proven ability to handle difficult/distressed patients in a sensitive and empathetic manner.

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sophie Cornelius
Job title
Clinical Admin Manager
Email address
[email protected]
Telephone number
01752 433880
Additional information

Sophie Cornelius, telephone 01752 433880, email [email protected]

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