Job summary
- Main area
- Therapies
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 290-MIC-2250
- Employer
- Imperial College Healthcare NHS Trust
- Employer type
- NHS
- Site
- St Mary's Hospital
- Town
- London
- Salary
- £31,554 - £33,270 pa inclusive
- Salary period
- Yearly
- Closing
- 27/09/2026 23:59
Employer heading
Therapy Support Worker
Band 3
Fulfil your potential in hospitals that make history:
Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.
With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.
Job overview
An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Trust.
We are looking for an enthusiastic, well-motivated, friendly, and professional individual with excellent organisational and communication skills. This is a full-time post, and you will be required to work both independently and as part of a team.
You would be joining a diverse group of physiotherapists, assistants, clinical specialists, and the lead clinical academic for therapies.
Main duties of the job
- To assist qualified therapy staff to deliver patient care, assessment and treatment including individual and group sessions.
- To carry out tasks, activities and responsibilities delegated by a qualified therapist. To follow instructions of treating qualified therapist to treat patients following a designated treatment plan.
- To communicate with patients, carers and relatives to obtain specific information as directed by the therapist.
- To deal sensitively and constructively with patients and carers who have high levels of anxiety frustration or aggression caused by a variety of issues, such as pain, poor prognosis or limited mobility.
- Care Certificate competencies will need to be achieved within six months of commencement of employment.
- To develop and improve clinical and non-clinical competencies through a work-based development programme.
- To be responsible for maintaining accurate and comprehensive patient records in line with the legal requirements, trust guidelines and professional standard of practice.
- Provide cover for colleagues as appropriate.
Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Education/ Qualifications
Essential criteria
- General Education to GCSE level including English/ equivocal English qualification.
Desirable criteria
- Care Certificate
- Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
- Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.
Experience
Essential criteria
- Experience of working with the public.
- Previous experience of caring for people in or outside of work.
- Demonstrates knowledge of health care delivery.
- Experience of administrative work e.g. photocopying, filing.
- Experience working in a team.
- Demonstrate a basic knowledge of the role of the relevant therapy professions.
Desirable criteria
- Previous experience of working within therapy departments.
- Previous experience of working in hospital setting.
Skills/Knowledge/ Abilities
Essential criteria
- Able to follow instruction and work both independently and within a team carrying out clinical and administration duties.
- Demonstrate insight into caring/supportive role.
- Demonstrates ability to prioritise own workload in order to meet deadlines.
- Understanding of the therapy support worker role and its limitations and be able and willing to seek advice and assistance from qualified staff as required.
- Knowledge of health and safety, diversity and confidentiality issues.
- Basic IT skills
- Organisational skills
- Demonstrates initiative and self motivation.
- Able to work flexibly based on the needs of the service.
- Ability to comprehend and work within the Trusts policies and procedures.
- Good written and verbal communication skills.
- Able to manage time and prioritise workload.
- To have strategies for dealing with stressful interpersonal situations and frequent exposure to unpleasant conditions.
Desirable criteria
- Experience in UK health care system.
- Knowledge of basic administrative processes.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Cargo
- Job title
- Clinical Lead MSK Physiotherapy
- Email address
- [email protected]
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