Job summary
- Main area
- Family Health Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 328-FHS-8296767
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The James Cook University Hospital
- Town
- Middlesbrough
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 08/10/2026 23:59
Employer heading
Clinical Support Worker - Higher Level
Band 3
Job overview
An exciting opportunity has arisen within Ward 21, paediatric medical ward at The James Cook University Hospital to employ a Clinical Support Worker higher level. The role is to support the nursing team in providing direct patient care to children and young people. The role also involves some administrative work.
Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)
Care certificate
Level 3 vocational qualification
or
Short courses and completion of
competency workbook equivalent
to Level 3 in a range of patient and
clinical care duties
and/or
Equivalent knowledge and
experience in a range of clinical
care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of
care and related procedures
- clinical observations
- knowledge of relevant
legislation
Main duties of the job
We care for children from birth until 18 years. We care for children from numerous specialities and a family centred approach to care is essential.
We are a team committed to delivering and maintaining high quality patient care and are looking to attract a Health Care Assistant who shares our goal. In return we will support ongoing professional development and provide regular training opportunities.
Experience in health care is preferred, with experience working with children and young people desirable. Applicants must demonstrate effective communication skills, be enthusiastic, well motivated and share a commitment to team working.
This vacancy will close when we receive sufficient completed applications.
Working for our organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person specification
Experience
Essential criteria
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalation of changes or findings
Desirable criteria
- Experience of working in an NHS care role.
Knowledge and Skills
Essential criteria
- Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
- Timekeeping, planning & prioritisation skills.
- Basic IT skills to use electronic patient records & other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Ability to demonstrate the importance of holistic person-centred care & related procedures
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a carer and the need for effective teamwork.
- Awareness of GDPR and the need for confidentiality
Qualifications & Training
Essential criteria
- Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net)
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experi-ence in a range of clinical care du-ties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
- Care Certificate (if you don’t hold this certificate, you would be expected to complete this during your first 6 months of employment)
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Naomi Hewett
- Job title
- Manager
- Email address
- [email protected]
- Telephone number
- 01642 854521
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