Job summary
- Main area
- Emergency Medicine
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-HCSW050926
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospital Southampton
- Town
- Southampton
- Salary
- £25,272 Per annum - Pro rata
- Salary period
- Yearly
- Closing
- 30/09/2026 23:59
Employer heading
Healthcare Support Worker - Emergency Department
Band 2
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
We are looking for passionate and dedicated Healthcare Support Worker's to join our Emergency Care Department. As a member of our dynamic team, you will be at the forefront of providing high-quality, compassionate care to patients in need of urgent attention. we therefore look for candidates with experience of healthcare.
This vacancy does not meet the Home Office threshold for sponsorship and requires candidates to complete a training period. We are unable to accept applications from candidates who do not have the right to work in the UK or where candidates do not have at least 9 months remaining on their visa from the start date of the new role.
If you are joining as a band 2 this position is part of a development programme that supports you to grow into a band 3 role, with a pay increase upon successful completion. The programme is designed to help you develop new skills, gain valuable healthcare experience and take the next step in your NHS career. If you are already working in a Band 3 HCSW role in the NHS, we will assess your experience and responsibilities against the competencies required for this position. Where these competencies are met, we will match your current pay and banding.
Whilst there is no expectation a number of our HCSW’s go onto complete their Nursing Degree Apprenticeship.
Main duties of the job
As a Healthcare Support Worker, you will work alongside Registered Nurses and other healthcare professionals across a variety of clinical settings, providing high-quality care and support to patients while developing skills and knowledge.
What You'll Be Doing
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Taking patient observations
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Assisting with ECGs and clinical procedures
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Supporting patient assessment and monitoring
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Supporting patients with mobility and transfers
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Assisting with admissions, transfers and discharges
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Maintaining clinical equipment and stock levels
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Collecting specimens for testing
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Providing reassurance to patients and relatives
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Working collaboratively with nurses, doctors and the wider healthcare team
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
Detailed job description and main responsibilities
Here at UHS, we recognise that Healthcare Support Workers from different employment backgrounds can bring a breadth of knowledge and new ideas.
The Emergency Department operates 24/7, so some flexibility will be required to meet service needs. Our department is known for its innovative approach and is increasingly recognised for its clinical academic work in emergency care, enabling us to deliver expert care, education, and support to patients with complex needs during their most critical moments.
- Be able to work a variety of shifts as part of your work roster. You will cover some mornings (shifts could start from 7am ending around 3pm), short days & long days (shifts are generally 8 – 12 hours long and occur between 7am and 8pm), evenings (till around 8pm) and nights (from around 7pm to 7am the next day
- Be available to work any day from Monday to Sunday depending on your shift pattern, including bank holidays
- Have excellent communication and interpersonal skills
- Are happy to carry out a variety of tasks - including personal hygiene care to patients of all ages and backgrounds
If you’re the kind of person who believes in putting patients first, is always looking to improve and are a team player, then we’d love to hear from you!
Applicants that have applied and been unsuccessful in the last 3 months, do not need to re-apply or submit another application.
Person specification
Qualifications, Knowledge and Experience
Essential criteria
- Completed care certificate or ability to complete within 6 months of appointment
- Capable of attaining NVQ level 3 in care with acute units corresponding to specialty or equivalent experience
- Completed secondary education
- Ability to move and handle patients and equipment
- Evidence of empathy, patience and dependability
- Ability to deal with a range of difficult situations
- Be able to take instruction / directions and work within the confines of the role
- Ability to cope with fluctuating demands and pressures of the role.
- Requirement to be aware of and adhere to the care certificate standards; https://www.hee.nhs.uk/our-work/care-certificate
- Capable of completing core HCSW competencies and additional specific competencies related to area of work within 12 months of appointment
Desirable criteria
- Previous Experience in: Acute hospital setting, Volunteer sector, Teaching Assistant, Nursing home carer
Trust Values
Essential criteria
- Patients First
- Working Together
- Always Improving
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Aoife Stroud
- Job title
- Sister
- Email address
- [email protected]
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