Trosolwg o'r swydd

We are seeking an organised, proactive, and highly motivated Senior Administrator/Coordinator to join our busy Sexual Health and Gynaecology Department. This is an exciting opportunity for an experienced administrator who is passionate about delivering high-quality patient care through excellent service coordination and operational support.

 As a key member of the team, you will play a vital role in ensuring the smooth and efficient running of Sexual Health and Gynaecology services. You will be responsible for coordinating patient pathways, managing clinic activity, and supporting the delivery of national and local performance targets.You will be responsible for coordinating patient pathways, managing clinic activity, and supporting the delivery of national and local performance targets.

You will oversee the timely scheduling and management of appointments, multidisciplinary team (MDT) meetings, treatments, and patient follow-up activities, ensuring patients receive seamless and efficient care.

Prif ddyletswyddau'r swydd

• Manage appointment capacity and cover for absent coordinators.
• Coordinate clinics and sessions, process referrals, and ensure timely service delivery.
• Book patients into appropriate clinics (e.g., MRI, Theatre) within access timeframes.
• Lead data capture and validation for 18-week RTT pathways; support waiting list management.
• Monitor assigned service performance indicators (e.g., data quality such as cashing up of clinics, call response times, Theatre clinician availability, RTT, private activity trackers, satellite clinic activity, cancer and diagnostic standards) and report promptly. Not all KPIs will apply to every individual; responsibilities will be allocated based on the specific areas they cover.
• Communicate service information clearly to patients, families, GPs, and referrers.

Gweithio i'n sefydliad

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.