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Job summary

Main area
COO Office
Grade
Band 9
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
001-AC320-0926
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital of Wales
Town
Cardiff
Salary
£114,475 - £131,732 per annum
Salary period
Yearly
Closing
01/10/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Director of Operations, Planned Care, Cancer and Diagnostics

Band 9

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

 


 

Job overview

Cardiff & Vale University Health Board is seeking to appoint an exceptional Director of Operations for the Planned Care, Cancer and Diagnostics to support both recovery of services and the transformation activity required to provide a route to sustainability over time.

The University Health Board is a large and complex organisation with 17,000 staff and an annual budget of £2bn.

This is a truly fantastic opportunity to join an ambitious organisation focused on improving the quality of care and patient experience of the services provided to the local population of Cardiff & Vale as well as to the patients who access tertiary and specialised services from across Wales.

Working closely with the Chief Operating Officer and Clinical Board Leadership teams, we are looking for someone that will bring a a challenging but inclusive and supportive approach as we look to build capacity, resilience as we continue to transform our Planned Care, Cancer and Diagnostic Pathways

As ever, these roles are not for the faint of heart as there is a lot to do. However, you will be joining an Operational Team that is focused on quality and safety and ensuring our staff and patients are treated with compassion and respect.

Main duties of the job

The post holder will have oversight of Planned Care, Cancer and Diagnostic delivery, ensuring the effective implementation of national, regional and local strategies as well as a focus on transformation and delivery of recovery plans.

The post holder will work in partnership with the Clinical Boards to ensure full engagement of all staff in the delivery of the Clinical Board/Health Board strategies in .

They will take a lead on cross-organisation projects and change initiatives that support delivery of the UHB’s objectives.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.


Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

If you are interested in finding out more then an Informal conversations and site visit is strongly encouraged.

To find out more please contact Catherine Wood, Deputy Chief Operating Officer on 029 20746218 or email catherine.wood2@@wales.nhs.uk 

Selection process/Interviews w/c 09/10/26

Person specification

Education/Qualifications

Essential criteria
  • Masters level or equivalent professional qualification
  • Postgraduate management qualification

Knowledge

Essential criteria
  • In-depth professional knowledge of General Management, Financial Management, Business Planning, Clinical Strategies and Performance Management acquired through training
  • Extensive in-depth knowledge and understanding of a range of issues across the NHS and NHS patient agenda

Experience

Essential criteria
  • Experience of leading teams, supporting and developing staff members, and actively managing poor performance in accordance with the values of the Health Board.
  • Experience of directly managing staff and non-pay budgets.
  • Experience of providing services to a high quality with restricted resources.
  • Experience of implementing change management projects to develop or improve services

Skills

Essential criteria
  • Ability to lead the strategic development of a business with similar scale and complexity to the Clinical Board.
  • Strong communication skills (written, oral, presentational and interpersonal).
  • Ability to provide strategic direction and leadership in accordance with values.
  • IT literate (proficient in MS Word, Excel, PowerPoint).

Other

Essential criteria
  • Confident of management ability and ability to be credible and confident in dealing with both clinicians and senior management staff.
  • Able to lead by example, and role model UHB behaviours and values.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Catherine Wood
Job title
Chief Operating Officer
Email address
[email protected]
Telephone number
02920746218
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