Job summary
- Main area
- Pulmonary Hypertension Clinical Care Coordinator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 28 hours per week
- Job ref
- 190-2085-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £28,392 - £31,157 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 27/10/2026 23:59
- Interview date
- 03/11/2026
Employer heading
Pulmonary Hypertension Clinical Care Coordinator
NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
This is not an administrative post and it is not a clinical nursing post. It is something distinctive: a specialist coordination role that requires someone with healthcare experience, strong communication skills, the ability to manage complex information, and a genuine commitment to improving the experience of people living with a life-limiting condition.
The role includes a specific function in our Group 3 pulmonary hypertension pathway, providing coordination for patients with PH secondary to lung disease who are referred to Sheffield for specialist opinion and ongoing support following assessment.
The role also supports the sotatercept initiation programme and the programme for transitioning patients from intravenous epoprostenol to an alternative intravenous agent over the coming 18 months.
There is also a defined welfare and benefits signposting function, ensuring patients know what support is available to them beyond the clinic.
Main duties of the job
The Pulmonary Hypertension Clinical Care Coordinator supports the PVDU Clinical Nurse Specialist team in delivering safe, coordinated and patient-centred care to people living with pulmonary hypertension across Sheffield and a large regional catchment area.
The post-holder will coordinate complex clinical pathways, manage patient communication, support service data and audit processes, and act as a skilled signposting resource for patients navigating welfare, benefits,
and community support. The PVDU covers patients from across Yorkshire, the East Midlands, and beyond.
Many patients travel two to three hours to attend clinic and live with high symptom burden during basic daily activities.
This role requires emotional resilience, excellent communication skills,
and the ability to manage sensitive and complex information with consistency and care.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
Essential criteria
- 4 GCSE’s Grade 4/C or above including Maths and English or equivalent
- Diploma (level 4) or equivalent appropriate qualification or NVQ Level 3 and short courses or relevant experience to diploma level.
- Computer literacy with good understanding of computer packages e.g. word/excel, and knowledge of confidentiality, information governance and data security
- Evidence of foundation degree level study or relevant experience applicable to the role
- Demonstrable experience in a healthcare setting is the primary requirement for this role. Formal healthcare qualifications are welcome but not required.
Desirable criteria
- Further relevant qualification in healthcare coordination, patient services, or administration.
Experience
Essential criteria
- We welcome applications from clinical support workers, medical secretaries, service administrators, and those who have developed their knowledge of a specialist service through experience.
- Experience of working in an environment where patients have complex, long-term, or life-limiting conditions
- Experience of managing telephone enquiries in a sensitive and demanding environment
- Demonstrated ability to manage competing priorities and work independently within a defined scope.
Desirable criteria
- Experience working in a specialist, tertiary, or highly specialised clinical service.
- Knowledge of pulmonary hypertension or experience in a respiratory or cardiac specialist setting.
- Knowledge of the welfare benefits system as it applies to people with long-term or life-limiting conditions.
- Experience of data collection in support of clinical audit or service evaluation.
- Experience of coordination across multiple clinical sites or organisations
Skills and Knowledge
Essential criteria
- Excellent verbal and written communication skills.
- Ability to communicate clearly with patients, families, GPs, and professionals, adapting style to the needs of the individual.
- Ability to draft clear, accurate written correspondence and documentation.
- Competent use of Microsoft Office including Word, Excel, and Outlook.
- Ability to learn and use hospital patient administration systems with training.
- Accurate data entry and records management skills.
- Ability to work flexibly across the PVDU environment, including hot-desking arrangements.
- Ability to work 28 hours per week across agreed days, with flexibility to meet the demands of a specialist clinical service.
Desirable criteria
- Experience of patient-facing communication in a specialist clinical environment.
- Experience of working in a tertiary referral centre or nationally commissioned specialist service.
- Experience of NHS patient administration systems including Infoflex, Connect, ICE, or PACS.
- Experience of national clinical audit data submission processes.
Personal Qualities
Essential criteria
- Emotional resilience: the ability to work consistently and compassionately in a clinical environment where patients are living with life-limiting illness, including regular exposure to distress, deterioration, and bereavement.
- Ability to act with sound independent judgement within the defined scope of the role, understanding clearly when to escalate to clinical colleagues.
- Highly organised, accurate, and able to manage a complex and varied workload.
- Team-oriented with a flexible approach to a changing clinical environment
- Genuine commitment to improving the experience of patients with pulmonary hypertension.
Desirable criteria
- Personal connection to or experience of rare or long-term conditions, either professionally or through lived experience.
Employer certification / accreditation badges
.png "Stonewall Proud Employers Accreditation is a benchmarking scheme that helps employers assess and improve LGBTQ+ inclusion at work. Trailblazer status recognises organisations leading change with outstanding commitment and impact.")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Pamela Chikwa
- Job title
- PH Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 0114 2265644
List jobs with Sheffield Teaching Hospitals NHS Foundation Trust in Administrative Services or all sectors