Job summary
- Main area
- Healthcare Assistant
- Grade
- NHS AfC: Band 3
- Contract
- Bank
- Hours
- Flexible working
- Other
- Job ref
- 825-8332919-OPS
- Employer
- Shropshire Community Health NHS Trust
- Employer type
- NHS
- Site
- Whitchurch Hospital
- Town
- Whitchurch
- Salary
- £25,760 - £27,476 per annum/pro rata
- Salary period
- Yearly
- Closing
- 22/10/2026 23:59
Employer heading
Bank Healthcare Assistant - Whitchurch MIU / OPD
NHS AfC: Band 3
We recognise that applicants may use Artificial Intelligence (AI) tools to help build their application. However, all information provided must be an accurate reflection of your skills, knowledge, qualifications and experience. Candidates should be prepared to discuss and evidence the content of their application during the recruitment process.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job overview
This vacancy is open to all. You do not need to work for the Shropshire Community Health NHS Trust to apply.
Please note that this job does not meet the requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.
Shropshire Community Health NHS Trust has an exciting opportunity for Bank Band 3 Healthcare Assistant’s (HCA) to support our Outpatient Department (OPD) and Minor Injury Unit (MIU) at Whitchurch Hospital. However, as a bank HCA, you will also have the opportunity to pick up shifts at the following sites as they become available, supporting the inpatient wards:
- Ludlow Community Hospital
- Bishops Castle Community Hospital
- Bridgnorth Community Hospital
- Whitchurch Community Hospital
Please note this vacancy may close early if a high volume of applications are received, we advise you submit your application early to avoid disappointment.
Main duties of the job
We are proactive forward thinking teams, who constantly strive for the delivery of excellent patient care and modern ways of working. The team's work closely with Therapies, Virtual Ward and Rapid Response, supporting multi-professional working.
The services operate 24 hours a day, 7 days a week, 365 days a year, with Early, Late (or Long day) and Nights shifts available.
The teams provide nursing care to patients while on the wards with a rehab focus and promotion of patient independence.
We are committed to clinical support, CPD & training.
Working for our organisation
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Detailed job description and main responsibilities
For further information on the role, please see the attached document entitled 'Job Description and Person Specification'.
Person specification
Training and Qualifications
Essential criteria
- NVQ level 3 in care or equivalent demonstrable experience.
- Good standard of English (GCSE Grade A-C or equivalent)
Experience
Essential criteria
- Evidence of previous HCA / Care work
- Evidence of work with a background relating to out-patients
Knowledge and Skills
Essential criteria
- Awareness of accountability issues e.g. confidentiality
- Awareness of the role of the Health Care Assistant
- Ability to demonstrate knowledge of safety procedures
- Knowledge and skills in care related procedures, for example ➢ First aid ➢ Application of Plaster of Paris, slings and splints ➢ Simple closure of minor wounds ➢ Dressing Minor wounds ➢ Basic patient observations e.g. Blood Pressure, ECG etc
Other
Essential criteria
- Be able to meet the travel requirements of the post
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Beverley Williams
- Job title
- Clinical Services Manager
- Email address
- [email protected]
- Telephone number
- 07500 871992
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