Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
432-HR908-26
Cyflogwr
East Suffolk and North Essex NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Colchester
Tref
Colchester
Cyflog
£25,272 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
11/10/2026 23:59
Dyddiad y cyfweliad
19/10/2026

Teitl cyflogwr

East Suffolk and North Essex NHS Foundation Trust logo

Administration Support

NHS AfC: Band 2

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of  ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Trosolwg o'r swydd

We are looking for an organised and approachable Administration Support to join our Gynaecology team. You will help patients move through their care by arranging pre-operative assessments, responding to queries and supporting the admissions process.

You will be a key point of contact for patients by telephone and email. You will also work closely with the Admissions Clerk and clinical colleagues to keep bookings and patient information accurate and up to date.

We are looking for someone who communicates with warmth and professionalism, pays close attention to detail and can manage competing tasks in a busy service. You will need to be comfortable using electronic systems, handling confidential information and working as part of a team. Experience in healthcare administration or patient bookings would be helpful, but your ability to learn and provide a reliable service matters just as much.

Please be aware we might close the post earlier if sufficient amount of applications received.

Prif ddyletswyddau'r swydd

·       Book and coordinate pre-operative assessment appointments.

·       Respond to patient queries by telephone and email, providing clear information and directing clinical questions to the appropriate team.

·       Process private patient admissions in line with local procedures.

·       Support the Admissions Clerk with day-to-day administration and help resolve booking issues.

·       Maintain accurate records and communicate changes promptly to patients and colleagues.

Gweithio i'n sefydliad

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For full details of the responsibilities and duties of this role please see the attached job description.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • At least 3 GCSEs or equivalent at A to C Grade to include maths and English

Experience

Meini prawf hanfodol
  • Proven experience of working in a similar role Band 2 or equivalent
  • Use of Microsoft Office
Meini prawf dymunol
  • Practical experience of working in a clinical support role

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sophie Rising
Teitl y swydd
Service Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg