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Crynodeb o'r swydd

Prif leoliad
Clinical Psychology
Gradd
Band 3
Contract
Parhaol
Oriau
Rhan-amser - 15 awr yr wythnos
Cyfeirnod y swydd
339-MD0481-RUH-A
Cyflogwr
Bristol NHS Foundation Trust (BFT)
Math o gyflogwr
NHS
Gwefan
Southmead Hospital Operating Unit
Tref
Bristol
Cyflog
£25,760 - £27,476 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
18/10/2026 23:59

Teitl cyflogwr

Bristol NHS Foundation Trust (BFT) logo

Clinic Coordinator

Band 3

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.


 

Trosolwg o'r swydd

The Clinic Coordinator is a key member of the Clinical Psychology team, providing high quality administrative support to ensure the effective delivery of outpatient services. The post holder will coordinate appointments, referrals and patient communications, supporting the efficient use of clinic capacity and helping to deliver a positive experience for patients accessing the service. 

Prif ddyletswyddau'r swydd

The post holder will coordinate and manage outpatient appointments, referrals and clinic activity, ensuring administrative processes are completed accurately and efficiently. They will act as a key point of contact for patients, carers, clinicians and colleagues, responding to enquiries, communicating appointment information and supporting the smooth running of clinics. The role will involve maintaining patient administration systems, arranging interpreter and other appointment-related services, managing clinic schedules and supporting the effective utilisation of clinic capacity. The post holder will work closely with clinical and administrative teams to ensure accurate record keeping, provide a high standard of customer service and contribute to a positive patient experience.

Gweithio i'n sefydliad

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.  

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. 

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Manyleb y person

Education

Meini prawf hanfodol
  • Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
  • Business and Administration Level 3 NVQ or equivalent experience

Skills and abilities

Meini prawf hanfodol
  • Effective and polite manner when dealing with people, both face to face and on the phone
  • Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
  • Ability to work effectively in a busy team, adjust to change and motivate others
  • Ability to work on your own, using your own initiative, if required
  • Confidence to handle difficult conversations with patients, relatives and carers
  • Effective organisational skills
  • Good IT skills including Microsoft packages
  • Attention to detail
Meini prawf dymunol
  • Working knowledge of outpatient policies and procedures

Experience

Meini prawf hanfodol
  • Clerical / administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person
Meini prawf dymunol
  • Previous NHS Experience
  • Experience of using a Patient Administration System

Bathodynnau ardystio / achredu cyflogwyr

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareStep into healthMenopause Workplace PledgeDefence Employer Recognition Scheme (ERS) - GoldPride In Veterans

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Aishah Farooq
Teitl y swydd
Specialty Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg