Job summary
- Main area
- Administration Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 364-B-507
- Employer
- Essex Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Cherry trees
- Town
- Maldon
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 25/10/2026 23:59
Employer heading
Administrative Assistant
Band 3
Please be aware that, due to current allocation constraints, Certificates of Sponsorship (CoS) are being prioritised for registered roles at this time.
Our Trust cares for more than 100,000 patients at any one time across our community health, mental health and learning disability services across Essex and parts of Bedfordshire and Suffolk.
We want you to be part of our journey of transformation, where our patients and their families are at the heart of everything we do and to achieve our vision to be the leading health and wellbeing service in the provision of mental health and community care.
You’ll be part of a Trust where you will be supported to be your authentic self and be the best you can be, where we will help you to grow, develop and thrive.
The Trust is recognised by the University of Essex and is a top provider of apprenticeships for people looking to be an assistant practitioner, senior health care support worker (CAP). Our trailblazing CAP apprenticeship won a national HSJ Award.
We are also recognised as a Veteran Aware Trust and holder of gold accreditation from the Ministry of Defence Employment Recognition Scheme. Our services are highlighted as an exemplar of good practice, producing the best care for more than 3.500 armed forces veterans in the past seven years.
We have been shortlisted and won national awards. We are an inclusive organisation and Level 3 Disability Confident Leader Trust.
We are constantly innovating and looking for new ways to deliver care, such as using technology to enhance patient care and working with partners to launch new services such as the Basildon Mental Health Urgent Care Department, virtual hospitals and falls response cars.
Join us and you’ll do the best work of your life – and make a difference to other people’s lives. What we do together, matters.
Job overview
Full time Admin Assistant for MPACs team –
Working from base in Maldon and some remote working.
This role is working to provide administration for a team of 7 Multi-Professional Approved Clinicians, as well as providing admin support to Psychological Services as required. You would work closely with the PA to one of the Psychological Services Deputy Clinical Directors. The duties include excellent knowledge and expertise in utilising the Microsoft Outlook email system and managing diaries; Excel knowledge for updating spreadsheets; and Microsoft Word and clinical systems (training provided)
Working as a part of Psychological Services for the Multi Professional Approved Clinicians Team.
Main duties would be for producing letters, reports and updating documents accordingly. Other roles include inputting information about work rosters and leave, arranging meetings, sharing information from and to the team, the ordering of items, and administration related to recruitment. We are looking for a friendly and capable person who has good communication skills, can adapt to changes, be professional, and work as part of a team, as well as use their own initiative. IT and communication skills are key.
Main duties of the job
Additional to the administration above main duties to include creating a Team Intranet page to then be updated on a regular basis.
Attending a weekly meeting with Peers, collating forms and preparing a spreadsheet for the meeting following the outcome updating people with the information accordingly and follow up on any outstanding queries / chasing confirmation and updating the spreadsheet for the following week.
Updating / uploading patient records utilising our clinical systems (full training will be provided).
To support the team where necessary with general administration tasks, ad hoc duties where necessary.
We will be looking for a highly motivated person who is able to work on their own initiative in a professional manner face to face and by speaking via telephone.
Working for our organisation
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
- Excellent pension of up to 14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Detailed job description and main responsibilities
The post holder will be responsible for providing administrative support to staff based in multiple locations, as well as working closely with other team administrative members to ensure a fluently run team in terms of the admin service.
Working as a part of Psychological Services for the Multi Professional Approved Clinicians Team. The duties will be general administration to include utilising outlook email system and regularly updating Excel spreadsheets so the need to have a good knowledge of Excel would be required, arranging meetings, internally and externally, producing letters and updating documents accordingly.
Key duties to include answering and redirecting phone calls, processing incoming and outgoing mail, booking rooms, and carrying out various admin tasks such as photocopying, scanning and archiving documents. Managing queries and maintaining data / information systems, completing typing tasks, including on occasions taking formal meeting minutes, chasing actions and outcomes.
Occasionally, the ordering of products required by the team and produce Requisitions for gaining a purchase order to then ordering the items via the internet these items can include Books, equipment, uniform etc.
All staff should comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Person specification
Education/Qualifications
Essential criteria
- Good level of general education GSCE/CSE level to include Maths and English
- • Word Processing computing skills / qualification
Knowledge/Skills
Essential criteria
- Knowledge of Clinical Systems such as Paris, Systmone, EPROC, Health Roster
- Experience with working with customer service / patient care
- Literate in IT and Computer skills
- Good administrative skills
Desirable criteria
- Experience working in a healthcare setting
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sara Trigg
- Job title
- Personal Assistant
- Email address
- [email protected]
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