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Job summary

Main area
Community and Neighbourhood Health Services
Grade
Band 2
Contract
Permanent
Hours
Part time - 20.25 hours per week
Job ref
328-CN-7959988-B
Employer
South Tees Hospitals NHS Foundation Trust
Employer type
NHS
Site
Friarage Hospital
Town
Northallerton
Salary
£25,272 per annum (pro rata)
Salary period
Yearly
Closing
09/10/2026 23:59

Employer heading

South Tees Hospitals NHS Foundation Trust logo

Ward Clerk

Band 2

Job overview

Applicants are invited to apply for a PART time  ward clerk post on SDEC ward, within the Friarage Hospital. 

We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, have good organisational skills and the ability to work using their own initiative.

Main duties of the job

We require a friendly and approachable person with a professional manner, who able to work well under pressure.  Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role. 

Working closely with the multi-disciplinary team, we are looking for someone who is a good team player.  The role will involve direct contact with patients, relatives and other members of the public. 

The successful candidate must be able to prioritise their workload to fit around the busy ward environment.  Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
 
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
 
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
 
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. 

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications & Training

Essential criteria
  • GCSE’s A-C (Maths & English) or equivalent qualification or experience
  • NVQ 2 in Business Administration or equivalent experience

Experience

Essential criteria
  • Previous experience of working in a clerical environment
Desirable criteria
  • Experience within the NHS

Personal Attributes

Essential criteria
  • Ability to work well within a team.
  • Flexible to meet the needs of the service.
  • Demonstrates a caring attitude to patients and colleagues.
  • Places the patient at the centre of all they do.
  • Receptive to the change process.
  • Values the ideas and opinions of others.
  • Uses own initiative.

Knowledge and Skills

Essential criteria
  • Well-developed interpersonal skills
  • Ability to communicate effectively and efficiently
  • Well-developed computer skills
Desirable criteria
  • Working towards advanced computer skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBetter Health at Work Award - Maintaining ExcellenceArmed Forces CovenantPrincess Royal Training Reward 2025

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Pamela McIvor
Job title
Ward Manager
Email address
[email protected]
Telephone number
01609 764438
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