Job summary
- Main area
- Community and Neighbourhood Health Services
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 20.25 hours per week
- Job ref
- 328-CN-7959988-B
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Friarage Hospital
- Town
- Northallerton
- Salary
- £25,272 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 09/10/2026 23:59
Employer heading
Ward Clerk
Band 2
Job overview
Applicants are invited to apply for a PART time ward clerk post on SDEC ward, within the Friarage Hospital.
We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, have good organisational skills and the ability to work using their own initiative.
Main duties of the job
We require a friendly and approachable person with a professional manner, who able to work well under pressure. Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role.
Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.
The successful candidate must be able to prioritise their workload to fit around the busy ward environment. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.
Working for our organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
- GCSE’s A-C (Maths & English) or equivalent qualification or experience
- NVQ 2 in Business Administration or equivalent experience
Experience
Essential criteria
- Previous experience of working in a clerical environment
Desirable criteria
- Experience within the NHS
Personal Attributes
Essential criteria
- Ability to work well within a team.
- Flexible to meet the needs of the service.
- Demonstrates a caring attitude to patients and colleagues.
- Places the patient at the centre of all they do.
- Receptive to the change process.
- Values the ideas and opinions of others.
- Uses own initiative.
Knowledge and Skills
Essential criteria
- Well-developed interpersonal skills
- Ability to communicate effectively and efficiently
- Well-developed computer skills
Desirable criteria
- Working towards advanced computer skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Pamela McIvor
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01609 764438
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