Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administrative and clerical
Gradd
band 3
Contract
Parhaol
Oriau
  • Rhan-amser
  • Rhannu swydd
22.5 awr yr wythnos (x3 shifts - 7.5hrs per day)
Cyfeirnod y swydd
407-COMMUNITY-8138066-A
Cyflogwr
Walsall Healthcare NHS Trust
Math o gyflogwr
NHS
Gwefan
Short Heath health centre
Tref
walsall
Cyflog
£25,760 - £27,476 pro rota
Cyfnod cyflog
Yn flynyddol
Yn cau
19/10/2026 23:59

Teitl cyflogwr

Walsall Healthcare NHS Trust logo

Clerical officer

band 3

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

 

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

 

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

 

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

 

RESPECT  –  COMPASSION  –  TEAMWORK  –  PROFESSIONALISM

Trosolwg o'r swydd

We are looking for a motivated and well organised administrator with excellent communication, interpersonal, IT and organisational skills  with previous clerical experience in a healthcare environment to join our team.

The successful candidate will be required to provide efficient, effective and comprehensive administrative support to the Community Neuro rehabilitation team and Fracture Liaison service working within a small pool of admin.

You will be professional, motivated, reliable, have a flexible approach to work and have the ability to work both independently and as a part of a team. 

 

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.

*Previous Applicants need not apply*

Prif ddyletswyddau'r swydd

To provide efficient, effective and comprehensive  administrative  support to the team leader and the Community Neuro rehabilitation Team (CNRT) and Fracture Liaison service to enable the team to work at their most effective and support in the delivery of high quality care to patients.

  To maintain Walsall Healthcare NHS Trust values in all aspects of the job.


 

 

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Gweithio i'n sefydliad

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. 

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • Respond promptly and appropriately to external and internal telephone queries from clients, carers/relatives, members of the general public and members of the multi-disciplinary team.
  • To refer any clinical enquires to relevant clinical teams and team leaders in a timely manner. 
  • Receive, process, and register patient referrals onto the electronic patient record system in a timely and accurate manner
  •  Provide clerical support as required and/or as assigned.
  • Transcribe clinical documentation from the Dragon speech recognition system, ensuring accuracy, timely completion, and appropriate upload to electronic patient record systems
  • Handle, maintain and track departmental files and/or patient records accurately, confidentially and sensitively according to approved organisational and governance standards.
  • Manage patient record filing systems, ensuring documentation is stored accurately and readily accessible to authorised staff.
  • Process detail relating to patients and staff promptly and accurately and in an organised manner.
  •  Entering appointment details or other job related data into computer as required 
  • Arrange meetings and attend meetings if requested to take and produce accurate minutes of the meeting, circulation of supporting papers adhering to set timescales.
  • Work on own initiative by planning own workload and/or tasks arranging own diary to resolve conflicting appointments to ensure needs of the service are met 
  • Requesting stationary and other consumables relevant to local base using e-procurement system and/or non stock in line with financial standing regulations and maintain adequate stock levels, receiving deliveries ensuring that they are checked, logged and forwarded to the appropriate staff member.
  •  Requesting stationary and other consumables relevant to local base using e-procurement system and/or non stock in line with financial standing regulations and maintain adequate stock levels, receiving deliveries ensuring that they are checked, logged and forwarded to the appropriate staff member.
  • Reporting of faults i.e. general maintenance issues.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • NVQ level 3 Business Administration and/or Equivalent level of knowledge gained through experience
  • Training and experience appropriate to the departmental role
Meini prawf dymunol
  • Equivalent level of knowledge gained through experience of working as a Clerical Officer within a healthcare role

Experience

Meini prawf hanfodol
  • Experience of working on Microsoft Office applications such as Word, Excel and Powerpoint
  • Experience of Diary management utilising Microsoft Outlook
  • Able to monitor and maintain health, safety and security of self and others
  • Able to maintain quality in own work, encourage others to do so and contribute to improving quality
  • Able to support and promote equality and value diversity
  • Able to work well within a team, with a flexible approach and be able to work in a high energy environment.
  • Able to work on own initiative and prioritise own workload
  • Ability to file patient records
Meini prawf dymunol
  • Experience of using ESR, Info Hub and other Walsall Healthcare systems

Skills

Meini prawf hanfodol
  • Will have excellent communication skills, both written , orally and electronically.
  • The ability to work well in a team.
  • The ability to utilise Fusion, Careflow and the Info Hub to gain data.
  • Previous knowledge of Community and Healthcare Services
  • Previous experience of trancribing clinical letters

Knowledge and Experience

Meini prawf hanfodol
  • Equivalent level of knowledge gained through experience of working as a Clerical Officer within a healthcare role
  • Experience of working on NHS systems such as Fusion and Careflow
  • Experience of working on Microsoft Office applications such as Word, Excel and Powerpoint
  • Experience of Diary management utilising Microsoft Outlook
  • Experience of using ESR, Info Hub and other Walsall Healthcare systems

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

Please note this vacancy may close early due to high volume of applications

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Alison Stone
Teitl y swydd
Clinical Lead for Specialist Rehabilitation
Cyfeiriad ebost
[email protected]
Rhif ffôn
01922 604455
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg