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Job summary

Main area
Otolaryngology
Grade
NHS AfC: Band 4
Contract
Fixed term: 12 months (due to limited funding)
Hours
  • Full time
  • Part time
37.5 hours per week (1 x full-time post and 1 x part-time post (0.6fte) available- other part-time options can be considered)
Job ref
309-UCLH-8116-B
Employer
University College London Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal National ENT and Eastman Dental Hospitals, UCLH
Town
London
Salary
£34,186 - £37,389 per annum inclusive of HCAS, Pro-rata for Part time
Salary period
Yearly
Closing
20/10/2026 23:59

Employer heading

University College London Hospitals NHS Foundation Trust logo

RTT Validator

NHS AfC: Band 4

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

University College London Hospitals NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents

Job overview

We are seeking a proactive and detail-oriented RTT Validator to support our Ear, Nose and Throat (ENT) and Sleep Surgical Services. This role is key to ensuring the accuracy and integrity of Referral to Treatment (RTT) pathways, helping the service deliver timely, high-quality care for patients.

Working as part of a collaborative administrative and clinical team, the postholder will be responsible for validating RTT data, booking patients and pathways, identifying pathway discrepancies, and supporting the effective tracking and management of patient journeys. 

You will play an important role in ensuring compliance with national RTT standards and contributing to continuous service improvement.

The successful candidate will have strong organisational skills, excellent attention to detail, and the ability to work collaboratively across teams. 

You will be supported within a positive, team-focused environment where accuracy, shared learning, and continuous improvement are encouraged.

This is an excellent opportunity for someone with experience in RTT validation or healthcare administration who is committed to delivering safe, efficient, and patient-centred services.

Main duties of the job

•    Validate and accurately track patient pathways in line with RTT (18-week) rules, ensuring data quality and compliance across ENT and Sleep services.
•    Review, analyse and update patient records on electronic systems (e.g. Epic) to maintain accurate and complete pathway information.
•    Identify and resolve pathway discrepancies, proactively escalating potential breaches and supporting timely patient care.
•    Work collaboratively with clinical and administrative teams to gather information and ensure patient pathways are correctly recorded and managed.
•    Support and advise colleagues on RTT rules and pathway management, contributing to shared learning and continuous improvement.
•    Regularly validate waiting lists and contribute to performance reporting and data quality initiatives.
•    Book, reschedule and manage patient appointments and admissions in line with RTT targets and service requirements, ensuring a patient-centred and efficient booking process. 
•    Maintain high standards of confidentiality, professionalism, and patient-focused care at all times.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.  

Come and be a part of the best NHS trust in England to work for, according to our staff*  

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.  

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.   

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

Person specification

Knowledge and Qualifications

Essential criteria
  • Educated to GCSE standard or equivalent relevant experience
Desirable criteria
  • European Computer Driving Licence (ECDL) or equivalent certificated training

Experience

Essential criteria
  • Previous clerical or receptionist experience
  • Use of EPR or other hospital patient administration.
  • Experience of inputting and extracting data
  • Understanding of national RTT and DM01 access targets and rules

Communication

Essential criteria
  • Good oral and written communication
  • Ability to work well with other departments and staff groups

Personal and People Development

Essential criteria
  • Ability to use initiative
  • Ability to work under pressure
  • Ability to work independently and proactively

Specific Requirements

Essential criteria
  • Ability to maintain accurate data

Information Processing (IT skills)

Essential criteria
  • MS Office
  • MS Outlook or equivalent
Desirable criteria
  • Electronic Patient Records

Employer certification / accreditation badges

London Healthy workplaceNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationPositive about disabled peopleDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Atif Patel
Job title
ENT Service Manager
Email address
[email protected]
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