Job summary
- Main area
- Gastroenterology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday - 9.00am - 5.00pm - 30 mins unpaid lunch break)
- Job ref
- 050-AC242-1026
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Bodelwyddan
- Salary
- £28,819 - £31,626 per annum
- Salary period
- Yearly
- Closing
- 29/10/2026 23:59
Employer heading
Senior Medical Secretary
Band 4
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The post holder is a senior member of the medical secretary team providing an expert administration service to the clinical specialty and its associated work streams.
The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, co-ordination of workload and of appointments and admission related information for patients and carers.
2 x 37.5 hours posts
Main duties of the job
To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals.
To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business administration L4 or equivalent experience
- City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
- RSA /OCR level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience.
Desirable criteria
- Management qualification or working towards
- NVQ 3 Customer Service
- ILM Level 2 (or working towards) relevant equivalent qualification.
Experience
Essential criteria
- Comprehensive administration experience at high level
- Abillity to work unsupervised and make decisions
- Ability to work under pressure
Desirable criteria
- Previous NHS Experience
Skills
Essential criteria
- Excellent communication skills
- Advanced typing skills
- Excellent organisational skills
- Will prioritise own workload
- Minute taking experience
Knowledge
Essential criteria
- Knowledge and ability to use Microsoft office applications.
- Evidence of Continual Personal Development
Desirable criteria
- Knowledge of Referral To Treatment process (RTT).
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Karen Stopforth
- Job title
- Site Speciality Manager
- Email address
- [email protected]
- Telephone number
- 03000 845038
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