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Crynodeb o'r swydd

Prif leoliad
LD Forensic Community Team
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
285-7485-LD
Cyflogwr
Black Country Healthcare NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Jack Judge House
Tref
Oldbury
Cyflog
£25,760 - £27,476 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
29/10/2026 23:59

Teitl cyflogwr

Black Country Healthcare NHS Foundation Trust logo

Administration Officer

NHS AfC: Band 3

Black Country Healthcare NHS Foundation Trust is growing and changing. We provide specialist mental health, learning disability and community services across Dudley, Sandwell, Walsall and Wolverhampton. We’re looking for people who care about others, take responsibility, treat people with respect and have the confidence to speak up and shape what comes next.

We’re focused on the future, with a clear Trust Strategy and our Best for the Black Country programme driving improvement across our services and communities.

What we do

·       Adult and older adult mental health

·       Children and young people’s mental health

·       Specialist learning disability services

·       Community healthcare for children, young people and families in Dudley

Why join now

We’ve got real momentum. Clear priorities and our Best for the Black Country work mean things are moving in the right way, fast.

Our culture is built around being compassionate, accountable, respectful and empowering each other - you’ll see this in how teams support patients and colleagues every day.
You’ll be looked after. Flexible working, family-friendly policies, supportive teams, proper wellbeing support and opportunities to learn and develop.

There’s room to grow. A wide range of services, space to try ideas and a voice that’s heard.

It’s a great place to live. Diverse communities, good transport links, strong schools and green space, with a lower cost of living than many city regions.

What it’s like to work here

You’ll join friendly, skilled teams who look out for each other. We plan together, share pressures and celebrate wins. You’ll be encouraged to take ownership, speak up and learn from experience. New starters get a warm welcome and clear induction; early careers colleagues have preceptorship and buddying; experienced staff can lead, teach and innovate.

Who we are

We’re 4,000+ colleagues from many backgrounds, committed to improving health and wellbeing for our communities and for each other. If you’re interested in the role but don’t meet every requirement, please apply — we value potential, different perspectives and people who want to grow.

As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Armed Forces Community

Black Country Healthcare NHS Foundation Trust is proud to support the Armed Forces Covenant. We welcome applications from veterans, reservists, service leavers, military spouses and members of the wider Armed Forces community. We recognise the valuable skills, experience and attributes developed through military service and are committed to supporting the Armed Forces community in their careers.

Trosolwg o'r swydd

An exciting opportunity has become available for an Administration Officer to work as part of the Forensic Community Team within Learning Disabilities Services located at Jack Judge House, Oldbury.

The successful candidate will support clinical services in providing efficient administration resources to safely manage the daily team admin requirements with a patient centred approach.

Provide comprehensive administrative support across various disciplines , creating correspondence to support clinical services to enable them to function safely, efficiently and effectively.

All duties outlined are appropriate to the grade and the actual duties will be determined by the individual service/team.

Prif ddyletswyddau'r swydd

The post holder will provide secretarial and administrative support to the Forensic Community Team acting as first point of contact into the service.  You will be expected to exercise judgement and initiative to prioritise and co-ordinate your own workload,  In addition to general administration and secretarial duties the post-holder will be required to attend multidisciplinary team meetings and book and/or cancel appointments as required.  You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and RIO appointment system (training will be provided).

 

Gweithio i'n sefydliad

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.

Produce, reports and letters in accordance with Division guidelines.

Carry out general administrative and clerical functions including photocopying, filing paper and electronically as required.

Process the client referral system and associated paperwork in accordance with  departmental systems.

Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.

 Maintain effective diary management as required by management.

Process incoming/outgoing post, taking appropriate action as necessary.

Maintain an efficient filing and records system, encompassing medical secretarial  services.

Collate statistical information and prepare returns appropriate to grade as  required by management.

Arrange and attend formal and team meetings to take notes, produce minutes,    draft agendas and ensure members receive agendas and relevant enclosures on     time.  Provide general support to the meetings and ensure all arrangements for facilities are made.

Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.

To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.

Manyleb y person

Essential

Meini prawf hanfodol
  • Good standard of education / 5 GCSE’s or equivalent qualification GCSE English grade A to C
  • Word processing / typing at RSA/OCR Level II (or equivalent level / demonstrable experience)
  • Significant experience of working in an office environment
  • Knowledge of computer packages including MS Office and keyboard skills.
Meini prawf dymunol
  • Experience of working in a healthcare environment
  • Ability to prioritise own workload and work to deadlines.

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Emma Evans
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07799 412802
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg